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  • Additional Resources

    Looking for additional information on business and digital transformation? Below are links leading to articles, assessments, and other resources focusing on our Digital Transformation, ERP Selection and Implementation, and Management Consulting service solutions.


    digital transformation     Digital Transformation Insights

    Success Through Leadership, Governance, and Accountability

    Congratulations! Your transformation initiative’s budget has been approved and the project is a Go! Conventional wisdom dictates that you start by bringing onboard a project manager (PM) and begin the project initiation and planning activities. As the person who has overall responsibility for the successful planning, execution, controlling, and closure of a project, the PM is one of the most important roles on the project. In addition to a strong project manager, you need a consulting organization that has a proven methodology, approach, and tools to ensure the successful execution of a project. Effective transformation oversight requires a consulting company that understands how to deliver success through leadership, governance, and accountability. Continue reading about LGA

    10 Benefits of Leadership, Governance, and Accountability

    Download the 10 Benefits of LGA PDF

    Charting the Course for a Successful Digital Transformation, Part 1

    In today’s trying times, embarking on a new and disruptive business or digital transformation journey might feel like you are setting out in rough seas in a leaking rowboat. To make matters worse, you might feel that you lack a clear destination, map, or compass and are accompanied by just a few key resources that have never rowed or steered or even seen this new ocean before. You have heard the horror stories and maybe even seen firsthand some less than optimal outcomes of well-intentioned initiatives in similar organizations. Read more about charting a successful transformation

    Charting the Course for a Success Digital Transformation, Part 2

    In the article, Charting the Course for a Successful Digital Transformation Part 1, we introduced the “map” for a successful digital transformation journey.  We also discussed the first two steps in this journey, culminating in selecting your vendor(s).

    Part 2 focuses on the major implementation steps including: Initiate, Analyze, Configure, Test, and Deploy/Optimize. Read more about implementing a successful digital transformation

    Business and Technology Transformation Lifecycle

    Download the Business and Technology Transformation Lifecycle PDF

    Assessing the Value of IT Assessments

    What are IT assessments? An IT assessment is simply a health check on a specific area or function of your IT organization. They should evaluate the current state, identify areas for improvement and create a roadmap for implementing high priority improvements. The goal is to improve the efficiency and effectiveness of your IT organization to create value for the overall organization. Read more on the value of IT assessments

    11 Types of IT Assessments for Your Organization

    View and download the IT Assessments list

    Traversing the Road to Successful IT Strategic Planning

    In life, plans are good. You probably have a plan for your daily commute. In public sector agencies, IT strategic plans are necessary. IT strategic plans are the vehicle used to ensure that the Agency is optimizing how it leverages technology to create value for the Agency. They are the on ramps to arrive at short- and long-term organization objectives. But creating a strategic plan takes effort and, well, planning. In this article we take a panoramic look at the 8 steps that span a successful IT strategic planning process. Read more on IT Strategic Planning

    IT Strategic Planning Checklist

    Use this checklist to help guide your IT Strategic Planning Process. Get your IT Strategic Planning checklist

    Be the Change Leader Your Organization Needs

    Change leaders must be developed from within their organization because there is no doubt that digital transformation has become and will continue to be a primary driver of change in organizations for the foreseeable future. Digital transformation is not about introducing a single change. Rather, it is about catalyzing continuous, potentially disruptive change that cascades throughout the organization.

    True digital transformation effects business processes and mission critical operations changing the way a company functions and thinks. It stretches across business units, departments, and functions. It comes with large capital outlays, and it represents high risk for the organization and the leadership. Read more on change leadership

    Change Readiness Scorecard

    Use this tool to determine IT’s readiness to prepare your organization across three key categories – CommunicationCollaboration, and Confidence – by answering a simple questionnaire about key indicators. Large scale projects offer the greatest risk of resistance due to their scope, but this tool can be used for any project with an IT component to determine IT’s ability to prepare the organization for what’s coming. Download Change Readiness Scorecard


    ERP     ERP System Selection and Implementation Insights

    Could ERP Efficiencies Be Hiding In Plain Sight?

    Many organizations implementing ERP drive hard to go-live, but once the system is up and running they fail to optimize for the changing business environment. Where they could utilize ERP efficiencies within the system, they are ultimately leaving money on the table. Continue reading about ERP efficiencies

    8 Attitudes Toward an Optimized Business Application

    Recently, the CFO from one of our mid-market clients reminisced with one of our business consultants about how enthusiastic she was when MSSBTA helped her company select and implement their business application back in 2011. As an optimized business application, it delivered on all of their requirements.

    The software application aligned perfectly with the company’s strategic, business and digital technology goals. As a result, her organization saw immediate return on their investment and made great strides. But, after several years the thrill was gone. They felt they had squeezed all they could from their investment. Read more on optimizing business applications

    Optimized vs Outdated Enterprise Software Applications

    Download the Optimized vs Outdated ERP Applications PDF

    The Thrill is Gone. How to Revive your Corporate Culture.

    Post ERP implementation blues are problematic for a number of reasons not the least of which is the decline of the collaborative and empowered culture that the implementation tends to create. A common cause for ERP sub-optimization is that most companies do not plan sufficiently to sustain the culture required to achieve the full benefits if the system. While leaders often consider the need for ongoing technology development and maintenance, it is just as important that they plan for cultural sustainability. Learn how to revive corporate culture

    9 Tenets for Achieving Change Through ERP Implementation

    Download the 9 Tenets for Achieving Change Through ERP Implementation PDF


    management consulting     Management Consulting Insights

    Getting Started on Application Optimization

    Without question, the world-wide pandemic has accelerated the need for the Public Sector to more immediately deal with challenges that have been mounting for many years. These challenges include how to engage citizens digitally, how to collaborate across organizations, how to maximize internal productivity, how to secure data, and how to control costs.

    While there are countless vendors touting shiny new software applications that will undoubtedly help you meet these challenges and simultaneously revolutionize how your organization performs its work, we’d like to encourage you to explore something much more pragmatic – namely, Application Optimization. Read more on application optimization

    A Disciplined Approach to Business Process Improvement

    Not long ago I was conducting a pre-sales call with a prospective customer looking for help driving operational improvements to their Customer Engagement and Digital Platform functions. The operational problems were numerous and the need for repairs immediate. What struck me was how the sponsor, a senior executive within the company, seemed to have a defined list of initiatives and was seeking input from us on whether we would use Six Sigma, Lean, Agile, or Business Process Re-engineering (BPR), along with specific tools such as Value Stream Mapping, SIPOC diagrams, etc. Continue reading about business process improvements

    Align People, Process, and Technology for Transformation Success

    If you have been reading our articles on driving positive business outcomes and achieving business and digital transformation goals, you know that we have covered a variety of topics around strategic planning, business-IT alignment, and effective project oversight using Leadership, Governance, and Accountability (LGA). We also acquainted you with our comprehensive and proven approach to gathering future state business requirements that can fulfill or exceed agency goals.

    Successfully implementing and sustaining the desired business outcomes requires addressing the People, Process and Technology aspects of the transformation with equal rigor. Read more about aligning people, process, and technology

    Business-IT Alignment Assessment

    This short 15-question survey can provide you a good indication of your organization’s current maturity level. It can also help you decide if you need to complete the full Assessment. View the Business-IT Alignment survey

    Business-IT Alignment Checklist

    Use the checklist below to assess the alignment of your IT
    organization with your Agency objectives. Get your Business-IT Alignment Checklist

    The Virtual Reality of Change Readiness

    Change readiness is about people readiness for successfully crafting and implementing a strategy quickly. It focuses on organizational alignment, people skills, and cultural factors that facilitate success, as well as align leadership and energize employees behind an organizational effort.

    Your Agency must determine how to prepare, equip, and support the individuals in the organization to do their jobs differently. Functional leaders should translate a sense of urgency into a tangible and compelling action that everyone understands. Once everyone understands the common purpose it can turn into the shared sense of a desirable future to help individuals motivate themselves towards transformation efforts. Continue reading about change readiness

    Organizational Change Management Checklist

    Use this checklist to help guide your Application Optimization change
    management. Get the Organizational Change Management Checklist

    Requirements Management Maturity Review

    Use this tool to review the maturity of your requirements gathering function in your organization, and identify the gaps between the current state and the target state. This will help focus your organization’s efforts in closing the gaps that represent high-value opportunities. See the Requirements Management Maturity Review