All posts by MSS

The Evolution of Digital Transformation and the CIO

Ralph Stauffer, Management Consultant for MSS Business Transformation Advisory, explains the evolution of digital technology throughout the world. The Digital Age is likened to biological evolution as a result of millions of small innovative changes that take place before the next technological era occurs.

Many innovations, discoveries, and failures were made over the last few decades culminating in the digital age. Stauffer identifies some innovations of the digital age that include blockchain, drones, Internet of Things (IoT), robots, 3D printing, virtual reality, augmented reality, and artificial intelligence. The CIO has to evolve as well, but in a way that responds rapidly to the new environment, determining the correct strategy to pursue and when to pursue it, even if uncertain of the requirements. Stauffer identifies different strategies CIOs can take to attack the digital age with success in their digital transformation efforts.

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How to Keep Your CEO Out of Prison

The first article in a series entitled Changing the Cybersecurity Culture from Within: Leading from the Bottom-up, Dr. Romeo Farinacci, Cyber Security expert and former Program Director for IT and Cyber Security at Grand Canyon University’s College of Science, Engineering, and Technology (CSET), describes how cybersecurity needs to be adopted by CEOs as a key strategic effort within their company.

Data is among a company’s most valuable assets. Leadership will be held responsible for data breaches that occur on their watch ($450B in 2016), because of the financial consequences these attacks have on their organization. Consider the number of resignations submitted in the last five years as result of a data breach: Target’s CIO and CEO in 2014, the head of the US government’s personnel office in 2015, and OPM’s CIO in 2016.  Dr. Farinacci talks about how your leadership can stay out of trouble with the law by implementing cybersecurity measures.

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Digital Transformation is Worthless Without This…

Martin Bonadio, Business Consultant, shares his insight about how businesses think they are set up for their step into the Digital Age, but suddenly find they are behind and transformation is not as smooth as they had hoped.

Data migration is an often discounted component of a Digital Transformation effort, and many facets are overlooked and oversimplified in the planning process. This perception can lead to scheduling the data migration near the end effort. Unfortunately, doing so can have a long reaching impact from data integrity issues, data security issues, greater resistance from users resulting in slower adoption, blown budgets, and a larger investment in the transformation strategy. Bonadio share his data migration experiences and lends insight in a step-by-step process to help ensure successful migration for your business.

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Ch, Ch, Ch, Chainges – Blockchain…the Next Sliced Bread or the Next Segway?

Glenn Schulke, Management Consultant for MSS Business Transformation Advisory, addresses the changes in the breakthrough and transformative technology of blockchain. iTunes truly was a disruptive technology that forever changed the music industry. Blockchain itself is not like this, but rather, it is a ground-up foundational, transformative technology that paves the way for future disruptive technologies.

An example of another foundational technology is the Internet. It started in 1969, as a tool for government and universities to share information via connected computers in a closed environment. Over time the technology evolved into its current open, shared state that is universally accessible and changed the way the world shares and consumes information, but it took nearly 30 years to become the transformative force it is. Schulke explains what blockchain is, its benefits and challenges as well as the future uses of the technology and who is starting to use it.

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The Whole World is Turned Upside Down

Living in “exponential times”, your industry and organization exhists in a world where changes in technologies and aspects of your business model are disrupted almost daily. Dr. Karen Walch, Partner at Clair-Buoyant™ Leadership, LLC and Co-creator of Quantum Negotiation Certification programs, writes about how to survive as a company without all of the information about how the markets are changing. The previous education is not enough to yield sustainable results in today’s disruptive environment. Einstein makes the challenge clear: “The significant problems we face cannot be solved from the same level of consciousness that created them.” Walch explains the ways that companies and our minds can adapt in the face of these exponential changes in society. Walch asserts that leadership is about transformation, deep change that means shifting to higher levels of personal and organizational effectiveness.

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Procurement – The Ideal Candidate for Operational Transformation?

Every company pours a great deal of research, analysis, and resources into transforming their organization, asking themselves strategic questions: How can we accelerate our growth? How can we increase revenues XX%? How can we gain market share in our industry? Examine your operational support roles to ask: Are we getting the most out of our procurement organization?

John Wieser, MSS Business Transformation Advisory Sr. Consultant, details how the procurement function must fundamentally change with the growth of the organization to be either a decentralized, centralized, or blended procurement organization. Signals for change are easy to see. In decentralized organizations, a signal for change could include low workloads for the procurement function related individuals, while in centralized organizations, procurement processes are cumbersome and slow to operations and managers. John analyzes the different factors to determine the best type of procurement organization for your company strategy. Restructuring and transforming your organization to be as efficient as possible leads to dramatic benefits.

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Could Decision Fatigue Be Bogging Your Customers Down?

Could decision fatigue be a reason why your business is thriving, stagnating or failing?

In part 1 of his 3-part series on decision fatigue, Charles Zulanas, Sr. Consultant for MSS Business Transformation Advisory, describes ‘decision-making fatigue’ and how customers who have too many decisions to make can feed drained of physical energy. As a result, they are likely to make bad decisions or no decision at all due to decision paralysis. Charles describes how companies can ease the minds of their consumers by making the decision to purchase your product/service a no-brainer There are many ways of doing this, but among them include examples of monopolies such as Apple, Google, Facebook, and Netflix. Charles interweaves case studies to help any company to make it easier to penetrate any market. Part 1 of a 3-part series on decision-making, this article can help your company to find success in any industry.

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Accelerating the Shift Toward Exponential Leaders

Karen Walch, Ph.D., Partner at Clair-Buoyant™ Leadership, LLC and Co-creator of Quantum Negotiation Certification programs, explains how traditional leadership development programs put growth as a linear progression, primarily building cognitive capabilities, adding new skills, and awareness of new work values anchored in an ever-widening scope of practice. Karen asserts that leadership growth is not as linear as we might think, and linear development is no longer enough. The building block and orderly structure of leadership development and transformation is not as practical in application given the seeming paradoxes that CEOs encounter in business: driving growth AND managing costs; delivering short-term AND long-term performance; executing AND engaging others at the same time. Karen teaches executives how to adopt this way of thinking in the face of constant disruption to catalyze innovation from within and become more effective leaders and decision makers.

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A Cyber Security Program is not Insurance…

Getting pulled over and found without auto insurance can cost you hundreds, but getting caught without cybersecurity can cost you millions. Dr. Romeo Farinacci, Cyber Security expert and former Program Director for IT and Cyber Security at Grand Canyon University’s College of Science, Engineering, and Technology (CSET), talks about the importance of cybersecurity programs for your company. Farinacci makes the point, “Without effective cybersecurity tools and best practices in place (i.e. appropriate patches, periodic scans, or hardened network devices) the likelihood of data loss or intellectual property leaks as result of hacks, ransomware, viruses, or simple human errors in data management increases substantially, thereby reducing an organization’s profitability, market value, trustworthiness, and ability to be competitive.” He follows up by talking about the ROI on these types of programs and the savings down the road of programs like these. This article has been referenced by VP’s that needed evidence to support cybersecurity investments for their companies and it may prove worthwhile for you, too.

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10 Ways Leaders Can Sabotage Their Own Transformation Programs

David Lee, Executive Director of MSS Business Transformation Institute, discusses how the real problem in organizational transformation may come down to the CEO: their capability to make decisions or embrace those of other leadership, the ability to trust others, and the fortitude to hold the course. Often CEOs may not be willing to be the sponsor of transformation, often pushing that responsibility onto a junior member of the executive team, relieving the CEO of accountability. If led poorly, the energy to transform can exhaust everyone involved, spoil the working environment, and result in a huge turnover rate of the team members who favored transformation. David speaks about the 10 Ways Leaders Can Sabotage Their Own Transformation Programs based on his experience from his 30 years in corporate transformation showing that maybe “A leader’s ability to affect transformation across the organization depends on their ability to affect transformation within themselves.”

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