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    • AZDFI Invests in MSS for Successful Digital Transformation

       

       

       

      Arizona Department of Financial Institutions (AZDFI) Banks on Digital Strategy & Technology Roadmap to Balance Current and Future States

       

      Download a PDF of this case study

      Assessing the Situation

      The AZDFI is a state agency created to safeguard public welfare by protecting financial assets of its citizens. They had a challenge in front of them; update their legacy system to improve their workflow to provide improved functionality around financial licensing. Because the agency is responsible for the licensing supervision and regulation of state-chartered financial institutions and enterprises, a modern, user-friendly system was vital to their growth as a competitive agency.

      AZDFI wished to transfer their legacy system into a faster, more efficient digital one. This meant hiring an implementer who would work towards their paperless objective.

      However, the decommissioning and implementation process faced some delays causing the project to stall. As a result, AZDFI needed to ensure the original business requirements still matched their current needs and objectives. At that point, MSS was engaged to assess the project and determine how to get it back on track.

      Project Balance Sheet

      AZDFI requested MSS organize the original project. So, we established a clear project status reporting structure, verified the project’s goals and objectives, and finalized the project work plan. Then, AZDFI requested documentation of Current State project performance, including:

      Checks and Balances

      We immediately conducted a high-level objectives assessment that reflected AZDFI’s Current State. MSS assessed the project by evaluating program structure, IT risks, governance, adoption and deployment strategy, communications, training plans and readiness risks. We examined if the business requirements of the original project plan aligned with AZDFI’s current needs. Additionally, we considered if the vendor was capable of supporting the implementation with limited liability. Through these deep-dive audits, we helped the agency determine if their current path and structure would help them be successful, or if they needed to re-evaluate their course of action.

      Final Appraisal

      MSS analyzed the existing system and compared the Current and Future State requirements.   The existing parameters of the implementation project did not cover all of the parts and pieces needed to support the agency’s Future State vision.  MSS recommended investing time to explore other implementation options.

      Pleased with the quality of MSS’ high-level assessment, AZDFI gained the confidence to move forward toward a fully executed and successful digital transformation.

      Download a PDF of this case study

       


      Learn more about MSS’ Public Sector Services. For more information about MSS, reach us at Advisory@mssbta.com or call 602-387-2100.

      Case Study: ASLD Leaves their Paper Trail in the Dust