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  • ERP System Implementation

    erp system implementation


    Implementing a new Enterprise Resource Planning (ERP) System is a major business initiative, not just a technology project.  It will not only transform the way your business operates internally, but it will also impact your interactions with your customers and vendors.  Your ERP System vendor’s job is to deliver the promised software on time and on budget.  However, your organization will be responsible for several functions not typically within your ERP vendor’s scope.  Prior to discussing these functions, it is helpful to understand the  ERP System Implementation process and some challenges your organization may face.

    What is the ERP Implementation Process?

    After conducting an ERP System Selection, you can expect an ERP System Implementation process beginning with a Discovery and Design Phase, moving to a Build and Configure Phase, followed by a Phase that includes User Testing and Training, and ending with Data Migration and “Go Live” and Post-Implementation Support.


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    What are the challenges in ERP Implementations?

    You have heard the horror stories where an ERP Implementation ends up costing much more than expected, taking a lot longer than planned, and failing to deliver on the promised results. Interestingly, we rarely hear these problems arise from technical issues with the software being deployed.  Instead, problems usually center around people and process issues.

    What won’t my ERP vendor(s) do?

    Your ERP product vendor(s), or Systems Integrator, will typically perform the tasks related to Infrastructure Set-up and Configuration, Applications Set-up and Configuration, and Applications Training and Support.   Some questions you should be asking yourself include: “What won’t my ERP vendor(s) do?” and “What functions will my organization need to perform during ERP Implementation?”

    What ERP Implementation Services does MSS Business Transformation Advisory provide?

    Each of our client engagements are unique, and we do not offer ‘cookie-cutter’ ERP Implementation services. Our Client Engagement Team will work with your leadership to customize our approach and services to your needs and requirements.  Some general categories of services that we offer include:

    What are the advantages of hiring an ERP System Implementation Consultant?

    #1 Acquire expertise you do not have.  By hiring an ERP Consultant, you can bridge your internal gaps in knowledge and skill. Implementing ERP is not your core competency and there is a steep learning curve.

    #2 Address temporary capacity issues. Implementing ERP will require a temporary increased demand on your internal resource requirements.  Hiring permanent new employees is significantly more expensive than contracting a third party to address temporary capacity issues.

    #3 Leverage implementation accelerators.  Your implementation will certainly benefit from a proven and structured methodology, tools, and templates.  By leveraging these accelerators, you can implement faster, obtain the benefits sooner, and release internal capacity to continue to grow your business.

    #4 The third-party factor. An independent third party will be in a much better position to hold your vendor(s) AND your internal resources accountable.   A third party can come in, do the job, and exit without having to worry about damaging long-term working relationships.

    #5 Think of it like an insurance policy. You are making a significant investment.  You want to get it right.  The potential cost of delays, change orders, and re-work can easily derail the business outcomes you are trying to achieve.


    Can we help?

    We would love to discuss your business.  Please send us a quick note and we will get back to you shortly!