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  • MSS Business Transformation Insights — September 2019

    MSS Business Transformation Leadership Award Finalists Selected

    MSS Business Transformation Leader of the Year Award finalists have been selected by MSS Business Transformation in partnership with Arizona Technology Council and Arizona Commerce Authority.

    This award, presented at the Governor’s Celebration of Innovation event, will acknowledge one of the following finalists who has achieved significant business success driving positive, transformational change in their organization with measurable outcomes in 2018.

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    Podcast: Creating Sustainable Change

    OCM podcast creating sustainable change

    Tune in for a point-of-view panel discussion around building continuous and sustainable change throughout an organization.

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    Case Study: Welcome to the Digital Age

    Recently, MSS was part of a transformation team engaged to lead a large State agency through their digital transformation, automating the application process to lease parcels of land from the State. Prior to the transformation, the only way to submit applications was to manually complete them and mail or email them for processing. The turnaround time to process an application ranged from a few months up to two years, and the process did not allow applicants to check the status of their application. Determining interim status was also very manually intensive.

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    MSS helps organizations design and deliver real business transformation by identifying the strategic objectives, identifying the right technology solutions, identifying operational improvements and driving adoption.