INSIGHTS

Sustainable improvement is not flashy. It is not about overnight wins. It is about doing the right small things in the right order and making them part of the way you work. Do that and the gains will last.

Today, data is more than just information; it’s a critical business asset that can drive innovation, improve decision-making, and unlock new revenue streams. The organizations that succeed are those that strategically transform raw data into actionable insights, implement effective data governance frameworks, and align their data strategies with business goals.

Organizations that navigate change successfully are not the ones chasing trends. They are the ones who pause, assess the whole picture, and make deliberate choices. In consulting parlance, they practice Strategic Technology Planning (STP) Simply, STP is a proactive approach that aligns technology with organizational goals, builds long-term value, and ensures resilience in a rapidly shifting landscape. It’s not just about planning for what’s new. It's also about planning for w

Starting a tech project is a business decision. A leadership responsibility and most importantly, a human-centered effort. Technology succeeds when it’s designed around people, with clear goals, shared understanding, and the capacity to support behavior change. The following eleven questions help leaders focus on what matters before the first team meetings are scheduled. They help create alignment, momentum, and outcomes that last.

Human-centered design bridges technology and empathy to build ethical, intuitive systems. Discover how it drives lasting AI adoption and transformation.

You can have the best tools and the sharpest strategy. But without trust, nothing sticks. Trust is not a soft layer you add at the end. It is the foundation. It starts with transparency. It grows through communication. It deepens through inclusion. So yes, build the platforms. Set the vision. Choose the right tools. But if you want people to follow you into the future, give them something solid to stand on. Because trust is not just part of the solution. It is what makes any

Transformation is not just about acquiring tools. It’s about changing the way people think, work, and create value. It requires trust, clarity, and continuous engagement. If you want to avoid stalling your initiative, rethink your approach: Lead with people, not platforms. Invest in culture, not just capabilities. Design with the user, not just for them. Because at the end of the day, technology doesn't transform organizations. People do.

AI literacy is a way to empower people and no longer an optional skillset. It is quickly becoming a core business and organizational capability. Start with the basics. Practice through hands-on use. Step into leadership. Stay curious. Stay creative. Keep the human touch and don’t forget to have a little fun along the way.

Technology projects often fail without proper change management. Discover why IT initiatives are actually change initiatives and how to lead effectively.

Unlock the full potential of your data through digital readiness. Build trust, agility, and value creation across your entire organization.

Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way.

Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential?

In a time of rising expectations and shrinking budgets, operational efficiency has never been more important. Organizations must do more with less, without sacrificing quality, service, or innovation. The key? Performance Optimization.

If you’re serious about AI, start with a strong foundation. This isn’t just a checklist—it’s a way to do your job better, earn trust from your “others”, and ensure your efforts lead to real, sustainable results.

Digital modernization as a strategic lever and not a side project. It’s the disciplined process of upgrading how your organization works, collaborates, and delivers value through smart, intentional technology integration.

Information is one of your organization’s most valuable—but underutilized—assets. In a world overflowing with data, the real challenge is...

Digital modernization, particularly upgrading a decade-old ERP system creates advantage. Digital modernization refers to transforming legacy systems and methods using modern technologies to enhance agility, efficiency, and innovation.

Learn how to address IT team concerns during digital transformation initiatives. Discover strategies to align, support, and engage your workforce.

In this dynamic environment, alignment—between people, processes, and technology—has emerged as the defining advantage.

Business leadership must evolve in a digitally transforming world. Learn how to integrate IT, strengthen governance, and adopt data-driven decision-making.