DIAGNOSTICS TO MEET YOUR
BUSINESS AND IT GOALS
DIAGNOSTICS
Diagnostics and Assessment Services compare your organization's current state to industry best practices. They are designed to discover overall organization strengths and weaknesses and to identify specific performance gaps and opportunities for improvement.
MSSBTA's diagnostics are a quick, easy, and cost-effective way to collect data and turn it into practical insights that can be used to develop action plans and to communicate with key stakeholders.
Each diagnostic includes a quantitative survey and a verbal presentation along with a written report of our findings. Most diagnostics can be completed in 2 to 4 weeks (slightly longer for large organizations).
Not sure which Diagnostics are right for your organization? Our solutions experts can help!
Project Management Methodology Evaluation
Reporting & Analytics Diagnostic
End User Satisfaction Diagnostic
IT Management & Governance
Diagnostic
IT Security Governance & Management Diagnostic
Team Performance & Communication Diagnostic
IT Organization Design & Staffing Diagnostic
PPM Current State Diagnostic
Application Portfolio Diagnostic
CIO Business Vision Diagnostic
Data Quality
Diagnostic
CEO-CIO Alignment Diagnostic
Our Diagnostics, YOUR BUSINESS
PROJECT MANAGEMENT METHODOLOGY EVALUATION
Ensure your project is on time and on budget. A Project Management Methodology Evaluation will also identify where there are gaps or issues.
$8,000
WHO IT HELPS:
IT Management
Project Stakeholders
HOW IT HELPS:
Verify alignment between business and project objectives.
Determine if the appropriate level of leadership, governance, and accountability exists on your project.
Obtain a list of recommendations to improve the likelihood of project success.
WHO IT HELPS:
IT Management
Leadership
Power Users
IT MANAGEMENT & GOVERNANCE DIAGNOSTIC
Evaluate the current state of your core IT processes and understand their perceived importance and effectiveness to the business.
$8,500
HOW IT HELPS:
Understand your department's strengths and weaknesses.
Prioritize your key IT processes and build an improvement roadmap.
Establish clear ownership of core IT processes.
Empower your team with a training and development plan for process owners.
HOW IT HELPS:
Communicate and justify IT's headcount.
Allocate staff more effectively.
Identify low-value activities and wasted time.
Engage your team on how to improve IT.
IT ORGANIZATION DESIGN & STAFFING DIAGNOSTIC
Make IT a corporate powerhouse by improving your ability to grow, deploy, and manage your team.
$8,000
WHO IT HELPS:
Key non-IT stakeholders: management and above
HOW IT HELPS:
Understand application portfolio and IT service satisfaction.
Identify cost savings opportunities from unused or unimportant apps.
Build a roadmap for improving user IT services.
Manage needs by department and seniority.
APPLICATION PORTFOLIO DIAGNOSTIC
Develop data driven insights to help you decide which applications to retire, upgrade, re-train on or maintain, to meet the demands of the business.
$7,500
WHO IT HELPS:
All IT staff (including CIO)
DATA QUALITY DIAGNOSTIC
Get a report showing the business’s evaluation of data quality so you can focus your improvement efforts to meet their needs.
$8,000
HOW IT HELPS:
Measure business satisfaction with data quality and uncover opportunities by system and department.
Identify the most important & error-prone fields identified by the business.
Work with your key stakeholders to ensure they are satisfied.
Schedule and deliver focused training immediately for quick wins that deliver the most value.
WHO IT HELPS:
All end uses: front-line individual contributors to execs (except for IT, usually)
REPORTING & ANALYTICS DIAGNOSTIC
Get a report showing the business's most pressing reporting and analytics needs so you can focus your improvement efforts to meet their needs.
$8,000
WHO IT HELPS:
Primary users of the specified software application
HOW IT HELPS:
Measure business satisfaction with corporate reports and uncover opportunities by report and department.
Identify new reports that the business needs.
Determine who needs access to self-serve and advanced analytics tools and why.
Work with your key stakeholders to ensure they are satisfied.
Schedule and deliver focused training immediately for quick wins that deliver the most value.
IT SECURITY GOVERNANCE & MANAGEMENT DIAGNOSTIC
Collect the data you need to effectively manage IT security.
$8,500
HOW IT HELPS:
Security Governance & Management Scorecard: Improve and optimize your security governance and management by understanding your current strengths and weaknesses.
Security Business Satisfaction & Alignment: Measure business satisfaction with security and analyze gaps between IT and business perceptions of security practices.
WHO IT HELPS:
Primary users of specified reports
PPM CURRENT STATE DIAGNOSTIC
Collect the data you need to understand and optimize your PPM practices.
$8,000
HOW IT HELPS:
PPM Current State Scorecard: Evaluate the current state of your PPM practices and chart a strategy for success.
PPM Customer Satisfaction: Create alignment by understanding the customer perspective.
PPM Assessment: Analyse your PPM practices in-depth for thorough improvement and optimization.
PM Assessment: Apply the in-depth approach to PM to achieve success.
WHO IT HELPS:
IT Security Leaders
CISO & CIO
CIO BUSINESS VISION DIAGNOSTIC
Uncover insights to understand your key business stakeholders, find out what is important to them, and improve your interactions.
$10,000
WHO IT HELPS:
CEO
CIO & CXO (or equivalent leadership)
HOW IT HELPS:
Measure and improve business satisfaction.
Improve alignment between IT and the business.
Develop a stakeholder management program.
Use a data-driven approach to systematically improve IT.
Help establish focus for IT’s strategic direction.
HOW IT HELPS:
Align IT with business priorities.
Establish IT performance indicators.
Invest in new technology and innovation.
Build alignment with strategy, portfolio, and budget.
CEO-CIO ALIGNMENT DIAGNOSTIC
Achieve alignment by understanding your CEO’s perspective and priorities so you can satisfy your most important stakeholder.
$10,000
WHO IT HELPS:
IT Security Leaders
CISO & CIO
END USER SATISFACTION DIAGNOSTIC
Find out what users really think of IT services and develop data driven insights to help you decide what needs to be addressed to meet the demands of the business.
$7,500
WHO IT HELPS:
CEO
CIO & CXO (or equivalent leadership)
HOW IT HELPS:
Evaluate user satisfaction with core IT services.
Assess business enablement and IT communications.
Build a roadmap for improving user IT services.
Provide targeted department feedback.
HOW IT HELPS:
3-D heat-map provides quick and easy identification of trouble areas
Create team and individual improvement plans from map and survey data
Repeat the survey process to give periodic views of progress
TEAM PERFORMANCE & COMMUNICATION DIAGNOSTIC
Quickly enhance team communication, collaboration, and teamwork in remote, virtual, and hybrid teams using a 3-D heat-map to display how your team currently communicates and prefers to
communicate.
$7,500
WHO IT HELPS:
All stakeholders that regularly communicate within the team, from front-line individuals to execs
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