Search Results

The Transformation Leader of the Year award program recognizes the achievements of Arizona’s transformational leaders who have driven significant change in their organization through a business transformation. transformation leader of the year The Transformation Leader of the Year award program recognizes the achievements of Arizona leaders who have driven significant transformation change in their organization. About the Award Traits of a Nominee Past Winners FAQs Interviews More Nominate Now! About the Award Each year, MSS Business Transformation Advisory presents its MSSBTA Transformation Leader of the Year award in partnership with the Arizona Technology Council and the Arizona Commerce Authority at the annual Governor’s Celebration of Innovation gala event. This award recognizes a leader or organization that has achieved significant and measurable transformational change in the previous calendar year. Qualified nominees show the traits and character of a transformational leader. Nominated organizations should be in operation for three years or more, headquartered or have significant operations in Arizona, and have achieved measurable transformative outcomes in the previous calendar year. About the Award Recognizing Transformation Success Nominations for the following sample of organizations are encouraged: • Emerging/Hyper-Growth Companies – $5M to $49M in revenue • Mid-Size Companies – $50M to $999M in revenue • Enterprise Companies – over $1B in revenue • Non-Profit Organizations • Public Sector Agencies – municipal, county, and state agencies • Higher Education – public or private institutions • K-12 Education – public or private institutions Traits of a Nominee 10 Traits of a Transformation Leader Humble Inspirational Accountable Open Minded Risk Taker Adaptive Decision Maker Innovative Share in Organizational Consciousness Visionary We take the process of selecting recipients of the Transformation Leader of the Year awards seriously. In addition to the criteria described above, there are 10 key traits all award winners exemplify. Know someone who fits the bill? Nominate Them Now! Past Winners of the Transformation Leader of the Year Past Winners 2023 Recipients Bradley Likes & Rick Dockall Republic Services Learn More 2022 Recipient Grant Anderson Paragon Space Development Corp. Learn More 2021 Recipient Howard Stewart AGM Container Controls Learn More Nomination Process Nominate A Leader Select someone who think exhibits all of the qualities of a transformation leader of the year and fill out our nomination form Review and Select A review panel comprised of individuals from MSSBTA, the Arizona Tech Council and AZ Commerce will select a winner. Announcement Join us at the Governor's Celebration of Innovation for the announcement of our winner! Nominate Now! Transformation Leader of the Year Award FAQs What is the Transformation Leader of the Year award? The Transformation Leader of the Year Award is MSS Business Transformation Advisory’s (MSSBTA) way to recognize Arizona leaders and teams who are driving successful transformation initiatives. The award gives them a platform to promote their organizations and be recognized as innovators and change-makers. When are the Transformation Leader of the Year award nominations open? Transformation Leader of the Year award nominations open in January and continue through the Governor’s Celebration of Innovation nomination period, usually around mid-July. MSSBTA strongly encourages nominations from qualified organizations that include but not limited to: Emerging or Hyper-growth companies – $5M to $49M in revenue Mid-market companies – $50M to $999M in revenue Enterprise companies – over $1B in revenue Public Sector agencies – municipal, county, and state agencies Non-profit organizations – of any size Higher Education – public or private institutions K-12 Education – public or private institutions How are the Transformation Leaders recognized? Transformation Leader nominees are recognized a few ways: Through quarterly virtual panels with fellow nominees and local business leaders. Through transformation story videos shared on social media. Nominees are recognized, and the winner announced at the Governor’s Celebration of Innovation gala event. This is a high-profile event sponsored by Arizona Technology Council, Arizona Commerce Authority, and Avnet. What does the judging committee look for in a nomination? Without giving too much away, the committee is always impressed by measurable metrics and quantifiable results. Specifics are important. Examples of how your leader successfully guided the company/agency/department/district through a major transformation or change in how it operates are expected. Organization size doesn’t matter, the success story does. Who can submit a nomination? Just about anyone can submit a nomination. This is your opportunity to recognize people from within your department, agency, company, etc. Don’t be shy, put your own hat in the ring if you want to share how you successfully navigated your company through major business or digital transformation in the previous year. Is it for Arizona-based organizations only? Yes, the Transformation Leader of the Year award is open to organizations throughout the state of Arizona, and there is no cost to participate. FAQs Got someone in mind? Do you know a leader that you believe has exemplified the characteristics outlined for a Transformation Leader of the Year Award? Nominate Them Today! Transformation Leader Interviews Danette Bewley | President and CEO, Tucs... Play Video Play Video 02:29 As a result of COVID-19, did TAA struggle to do more with fewer people Play Video Play Video 05:16 How did COVID-19 affect the Tucson Airport Authority Play Video Play Video 02:10 Did TAA experience turnover during that time, and how did you manage that Play Video Play Video 01:31 Did you experience an increase in employee satisfaction Play Video Play Video 01:38 During the internal cultural transformation of Tucson Airport Authority, were there specific metrics you were focusing on Play Video Play Video 01:17 How has your Board supported you Play Video Play Video 02:50 What challenges did you have to address in your strategic plans Play Video Play Video 03:01 Was there resistance to the strategic plan, and how was that overcome Play Video Play Video 02:05 Tell us about the members of WESTMARC Play Video Play Video 03:43 How do you see the West Valley today and what is your vision for its future Play Video Play Video 02:03 How did you approach the transformation of WESTMARC Play Video Play Video 02:29 As a result of COVID-19, did TAA struggle to do more with fewer people Play Video Play Video 05:16 How did COVID-19 affect the Tucson Airport Authority Play Video Play Video 01:38 During the internal cultural transformation of Tucson Airport Authority, were there specific metrics you were focusing on Play Video Play Video 01:31 Did you experience an increase in employee satisfaction Play Video Play Video 02:10 Did TAA experience turnover during that time, and how did you manage that Play Video Play Video 02:50 What challenges did you have to address in your strategic plans Load More See All Winner and Nominee Interviews Interviews Focus on business performance, not just implementation. Contact Us

The Transformation Leader of the Year award program recognizes the achievements of Arizona’s transformational leaders who have driven significant change in their organization through a business transformation. transformation leader of the year The Transformation Leader of the Year award program recognizes the achievements of Arizona leaders who have driven significant transformation change in their organization. Nominate Nominate a Transformation Leader To nominate a leader you believe has exemplified the characteristics outlined for a Transformation Leader of the Year Award, please fill out the nomination form below: Your Name (First Last) Nominee Name (First Last) Briefly describe the company's transformation, including why it is award-winning Provide metrics that describe the positive impact of the organization’s transformation. Provide any additional information you would like us to about the nominee or the organization. Email Nominee Organization Briefly describe the nominee's leadership style and how it contributed to the organization's transformation Describe challenges you overcame or must overcome to proceed with transformation. Submit Thank you for submitting! Focus on business performance, not just implementation. Contact Us

MSSBTA is a business transformation consulting firm based in Phoenix, Arizona. We span 4 decades of serving Arizona companies and communities. Our passion is making a positive impact on our employees, clients, partners, and community. We offer capabilities in results-driven leadership, change management, and process improvement Welcome to MSS Business Transformation Advisory MSS Business Transformation Advisory (MSSBTA) is a management consulting firm dedicated to helping organizations become more successful. We guide organizations to achieve their desired outcomes by enhancing organizational performance by aligning people, processes, and technology. Your Partner in Optimization and Sustained Success Navigating change is crucial for sustained success in today's fast-paced world. At MSSBTA, we are committed to guiding organizations through their most pivotal changes with clarity and confidence. Our team of consulting experts specialize in crafting and implementing transformative strategies that drive sustainable growth and operational excellence. Our Expertise We help our clients optimize their organizations through the following six key practices: Digital Modernization: Adopting new digital tools and technology to streamline work, upgrade old systems, automate tasks, and integrate digital solutions into current workflows. Performance Optimization: Enhancing organizational efficiency by removing bottlenecks, fine-tuning resources, and applying best practices to boost productivity. IT Advisory: Improving IT processes to prepare clients for exponential technology changes while delivering impactful business results. Strategic Planning: Aligning strategy and operations to boost revenue, profitability, engagement, and satisfaction. Focusing on goal setting, process optimization, and tailored strategies for continuous improvement and growth. Information as an Asset: Managing knowledge, information, and data effectively to use them as strategic assets for the organization. Artificial Intelligence: Implementing AI solutions aligned with your strategy through assessment, education, planning, and deployment to automate tasks, improve decisions and boost productivity. Let's build the future together Ready to transform your organization? Partner with MSSBTA to drive meaningful optimization and achieve your goals. Together, we'll unlock the full potential of your organization and achieve the results you envision. Take Our AI Assessment Connect with us What Clients Say Partnership with MSSBTA Drives Success in Multi-Million Dollar Digital Modernization MSSBTA was a game-changer for our digital modernization with a large State-Level client. In our multi-million dollar, multi-year engagement, their clear communication, professional approach, and strong change management made a significant impact. MSSBTA kept everyone informed, tackled challenges, facilitated buy-in, and ensured a smooth transition for both executives and end-users. We couldn't have asked for a better partner. Jason A., KMBS Unlock the potential of your organization and achieve your goals. Contact Us

Explore dynamic career opportunities at our award-winning consulting firm. Discover the benefits of joining our team and start your journey to success today! we help others succeed - starting with you Love where you work and build a career that makes a real impact. Join our team of driven professionals who deliver market-leading solutions to Global 2000 and mid-size organizations. Thrive in an environment where your success is our priority. Join Our Dynamic Team At MSSBTA, we’re always on the lookout for driven, client-focused professionals who are passionate about helping businesses succeed. If you’re a collaborative, logical thinker with a talent for solving complex problems and delivering results, you’ll thrive here. We believe in the power of teamwork and innovation, and we’re committed to building a community of smart, motivated individuals who share our vision. If this sounds like you, we’d love to speak with you! Apply today and start your next great adventure with MSSBTA! Current Openings What Our People Say What Our People Say Supportive Culture and Professional Growth "I really enjoy working at MSSBTA because I get to work with great people who are highly skilled professionals on a variety of work assignments. In addition to the great culture at MSSBTA, they also support the training and development of their employees. This is a company who truly cares about their employees like family.” Vicki N. , Senior Consulting Manager 38+ years in business 6+ years in a row named Top Company To Work For In Arizona 345+ clients helped Benefits Our Benefits Your Future, Our Priority- Exceptional Benefits for Exceptional People At MSSBTA, we offer a benefits package that rivals those of much larger companies while keeping the warmth and personal touch of a small team. Our comprehensive benefits are designed to ensure you’re supported every step of the way, no matter where life takes you. We know that family comes first, and we’re committed to helping you balance your personal and professional life. From competitive compensation to a range of tailored benefit programs, we provide the resources you need to thrive—both at work and at home. Join our team and discover the support that empowers you and your loved ones. We're committed to supporting your success, well-being, and growth. Here’s how we make sure you feel valued every day: As an employee-owned company with an ESOP plan, every team member has a stake in our success. Work remotely from where you live, while benefiting from the shared rewards of our collective achievements. Employee Owned Employee Focused Your well-being is our top priority. We offer fully funded medical, dental, and vision coverage, along with company-paid life insurance and short- and long-term disability plans. We've got you covered—better than most large organizations. Your Health, Fully Covered Enjoy 20 days of paid time off, 9 holidays, including a special day to celebrate your birthday! Whether it’s for relaxation or adventure, we believe in giving you time to live life fully. Time Off to Recharge We’re invested in your financial well-being. With a comprehensive 401(k) plan and company match, We ensure you have the support you need for a secure future. Invest in Your Future Continuous learning is a priority. From professional development opportunities to technical training, we foster your growth. Plus, we offer bonuses when you refer talented people like yourself to join our team. Grow With Us We believe in giving back. MSSBTA leads volunteer efforts and donation campaigns that make a meaningful impact. Together, we make a difference. We’re more than colleagues—we’re family. Come join a team that has fun, cares about each other, and thrives together! Committed to Community We're Hiring! We are always searching for motivated and client-focused consultants. If you're smart, motivated, and passionate about helping others succeed, we want to speak with you! Key focus areas: strategy and business outcomes, process optimization, organizational change management, technology implementation, and improving IT value. Desired skills: collaborative, logical thinker, exceptional problem solver, excellent written and oral communication, knowledge and experience in our key areas of focus. Join Our Team! We're Hiring 23 dog people 13 cat people 14 hikers 5 anglers 260+ books read last year Our Core Values Our Values Accountable We are accountable for our actions, behaviors, and performance. Caring Genuine care for our colleagues and community. Collaborative Together, we accomplish more than we ever could alone. Courageous Taking bold action in the face of challenges. Dedicated We bring our A-game every day. Our Awards We are a Top Company To Work For In Arizona Since 2019, MSSBTA has been recognized as a Top Companies to Work for in Arizona by bestcompaniesaz. In 2021, we ranked #3 in the Small Business category and #3 overall in the Healthiest Companies category. In addition to this honor, MSSBTA has received the Arizona Corporate Excellence Awards twice, been honored as a Sun Devil 100 Honoree four times, most recently in 2022. We have consistently ranked in the top three Ranking Arizona Management & Technical Consulting Firms since 2001, selected by Arizona Technology Council Celebration of Innovation as Service Provider of the Year, and named a Business Journal Top 25 Software and Network Integration Companies, among other accolades. Our Awards When you are ready for a dynamic new career, reach out to our team! Join Our Team!

Our video gallery highlighting our services, transformation resources and community leaders that have taken their companies through transformations. Video Gallery Play Video Play Video 02:54 We are MSS Business Transformation Play Video Play Video 04:30 Accelerating Big Change with Leadership, Governance and Accountability Play Video Play Video 04:54 Andrew Bess, President/COO and Paul Green, CDO of Angel MedFlight| MSS Leader of the Year Interview for GCOI Play Video Play Video 01:07:40 MSSBTA_GCOI Transformation Day Virtual Roundtable Play Video Play Video 03:33 Arizona Land Department Success Story - MSS Business Transformation Elevate Your Digital Game - Digital Modernization Webinar Elevate Your Digital Game Play Video Play Video 02:51 Elevate Your Digital Game - 1. Begin with the End in Mind Play Video Play Video 05:07 Elevate Your Digital Game - 2. Digital Modernization and Digital Transformation Play Video Play Video 02:21 Elevate Your Digital Game - 3. Five Pillars of Digital Modernization Play Video Play Video 02:39 Elevate Your Digital Game - 4. Results-Driven Leadership Play Video Play Video 03:04 Elevate Your Digital Game - 5. People Readiness Play Video Play Video 02:33 Elevate Your Digital Game - 6. Data Readiness Play Video Play Video 01:55 Elevate Your Digital Game - 7. Process Improvement Play Video Play Video 01:48 Elevate Your Digital Game - 8. Technology Implementation 2023 Transformation Leader of the Year Nominees Tamala McBath | CEO of Dress for Success... Play Video Play Video 01:11 What words of wisdom can you share for others preparing for a transformation Play Video Play Video 02:13 Since taking the leadership role at Dress for Success Phoenix, how have you grown the organization Play Video Play Video 02:13 Tell us about the volunteers at Dress for Success Phoenix Play Video Play Video 01:24 How big was the staff when you started compared to your staff today Play Video Play Video 00:44 Where do men fit in to Dress for Success Phoenix Play Video Play Video 02:17 What is your leadership style Play Video Play Video 04:00 Share some metrics you track at Dress for Success Phoenix Play Video Play Video 02:55 What is the next challenge for Dress for Success Phoenix Najwa Khazal | Regional General Manager,... Play Video Play Video 02:02 Did you have to relocate experts from the east coast to Arizona Play Video Play Video 02:32 How is Edwards Vacuum addressing future workforce needs Play Video Play Video 01:54 Did you encounter resistance from any external parties Play Video Play Video 02:15 How did you manage the construction, schedule, andor supply chain issues Play Video Play Video 01:01 What is the makeup of the workforce at the new Edwards Vacuum facility Play Video Play Video 01:40 Through the transformation experience, what lessons have you learned Play Video Play Video 02:09 Do you have any words of wisdom for others preparing for a transformation Play Video Play Video 01:06 What are the plans for phase 2 at the Chandler fab Danette Bewley | President and CEO, Tucs... Play Video Play Video 02:29 As a result of COVID-19, did TAA struggle to do more with fewer people Play Video Play Video 05:16 How did COVID-19 affect the Tucson Airport Authority Play Video Play Video 02:10 Did TAA experience turnover during that time, and how did you manage that Play Video Play Video 01:31 Did you experience an increase in employee satisfaction Play Video Play Video 01:38 During the internal cultural transformation of Tucson Airport Authority, were there specific metrics you were focusing on Play Video Play Video 01:17 How has your Board supported you Play Video Play Video 02:50 What challenges did you have to address in your strategic plans Play Video Play Video 03:01 Was there resistance to the strategic plan, and how was that overcome Sintra Hoffman | President and CEO of WE... Play Video Play Video 02:59 What was your strategy for identifying the right people for the WESTMARC team Play Video Play Video 03:24 What previous transformation journeys have you been through Play Video Play Video 01:03 What does today’s WESTMARC team look like Play Video Play Video 04:04 What is WESTMARC’s next transformation challenge Play Video Play Video 02:04 Tell us about your professional background Play Video Play Video 01:53 How does the rapid population growth affect long-term planning for the West Valley Play Video Play Video 02:05 Tell us about the members of WESTMARC Play Video Play Video 03:43 How do you see the West Valley today and what is your vision for its future 2022 Transformation Leader of the Year Nominees 2022 Transformational Leader of the Year... Play Video Play Video 38:45 Grant Anderson Full Interview Play Video Play Video 26:17 Gregg Edgar Full Play Video Play Video 32:04 Lisa Rhine Full Interview Play Video Play Video 23:59 Rich McHattie Full Play Video Play Video 25:35 Brian Spicker Full Play Video Play Video 22:38 Chris Camacho Full Play Video Play Video 18:58 Julie Giese Full Play Video Play Video 22:21 Scott Zufelt Full 2022 Winner | Grant Anderson Interview Play Video Play Video 03:07 What were the critical success factors of the transformation Play Video Play Video 01:09 What is Paragon’s next transformation Play Video Play Video 02:26 What made your company’s transformation unique Play Video Play Video 03:24 Tell us about how you became the president and co-founder of Paragon Space Development Corp Play Video Play Video 03:01 If you could go back in time, what would you do differently Play Video Play Video 02:33 Share one of the transformations your company has undertaken, and why Play Video Play Video 03:29 Advice for other transformation leaders to be successful Play Video Play Video 38:45 Grant Anderson Full Interview Brian Spicker | President and CEO of Mar... Play Video Play Video 01:13 How are you measuring transformation success Play Video Play Video 02:19 Tell us about yourself and your organization Play Video Play Video 01:53 What advice do you have for someone just starting their transformation journey Play Video Play Video 01:36 What are the critical success factors in your transformation journey Play Video Play Video 01:36 What are the critical success factors in your transformation journey_1 Play Video Play Video 01:05 What challenges did you have to face during the transformation journey Play Video Play Video 01:02 What has the transformation achieved to date Play Video Play Video 02:25 What was your transformation journey and the expected outcomes Chris Camacho | President and CEO of Gre... Play Video Play Video 02:59 What is on the horizon for GPEC Play Video Play Video 02:19 What industries are considering coming to Phoenix and why Play Video Play Video 02:19 What has GPEC done recently that has impacted the business environment on greater Phoenix Play Video Play Video 02:19 What have you shared with other economic development leaders Play Video Play Video 03:06 What are some lessons learned or things you would do differently in your role Play Video Play Video 02:03 Closing remarks Play Video Play Video 01:58 Tell us about yourself and your organization Play Video Play Video 22:38 Chris Camacho Full Julie Giese | President of Phoenix Racew... Play Video Play Video 01:36 How do you track success Play Video Play Video 18:58 Julie Giese Full Play Video Play Video 00:49 Tell us about yourself and your organization Play Video Play Video 01:17 What advice would you give to others starting a transformation journey Play Video Play Video 02:30 What was your organization’s transformation initiative Play Video Play Video 01:36 What were critical success factors Play Video Play Video 00:50 What would you do differently Play Video Play Video 01:51 What were the business drivers of the transformation initiative Scott Zufelt | Deputy Director of the Of... Play Video Play Video 22:21 Scott Zufelt Full Play Video Play Video 01:33 How many people worked on the transformation and how long did it take Play Video Play Video 02:01 How did you approach change management as part of your transformation.mp4 Play Video Play Video 01:06 Any closing thoughts to share for others preparing to lead their team through a transformation.mp4 Play Video Play Video 01:21 What were some lessons learned, or things you would do differently Play Video Play Video 01:52 What was your organization’s transformation initiative Play Video Play Video 03:13 What is the next big transformation initiative for your team Play Video Play Video 01:13 Tell us about yourself and your organization Gregg Edgar | Executive Director, Arizon... Play Video Play Video 00:46 What would you tell other executives preparing to take on a transformation Play Video Play Video 04:36 What is the next big thing for Arizona Lottery Play Video Play Video 02:18 Was your staff on board with all the changes that have taken place Play Video Play Video 04:47 How would you define your leadership style Play Video Play Video 02:08 How has the lottery grown under your leadership Play Video Play Video 01:55 How does the Arizona Lottery compare to other state lotteries Play Video Play Video 04:36 Any words of wisdom for others preparing to lead their organization through a major transformation Return to Insights Receive personalized insights and perspectives Contact Us

Unlock the full potential of change management with our consulting firm's expert insights, strategies, and tailored solutions. Let's prepare your team for success. change management Equip your people – and your organization – for impactful change Organizational Benefits of Change Management Organizations without a process or plan for managing change often struggle to keep up with today’s frenetic pace. Change Management is a critical element of any transformation initiative and offers substantial benefits to an organization's adoption, productivity, and bottom line. Download a copy of our thought leadership article Organizational Benefits of Change Management . Download Your Copy Our POV Our Point of View Good Change Management = Higher Adoption = Improved Performance Managing change well is vital to any successful technology implementation or process rollout. A solid change strategy helps your team overcome resistance and adapt smoothly. Everyone gets on board faster, is ready for what’s coming, and is prepared to deliver. Neglecting change management produces the opposite results: unprepared team members, low adoption rates, reduced productivity, and sub-optimal performance. Change management turns potential digital modernization chaos into a great success. The Role of Change Management in Supplier Onboarding Success Explore the crucial role Change Management (CM) plays in enhancing the efficiency and success of the supplier onboarding process. Read More Get your people ready Change management helps your team understand why changes are needed, what those changes are, and how they help them do their jobs to impact the organization. It helps minimize the natural resistance that comes with change and helps them confidently adopt a new and better way of doing their work. The benefits of change management are clear: Increased user adoption Confidence to do their job on day one Less resistance and more openness to future change Better performance An organization better equipped to handle future change How We Help How We Help You want to ensure that your organization successfully embraces new technologies and processes. We provide the tools and support to enable you to successfully implement these changes. More importantly, we help your people feel comfortable with changes and confident in their ability to do their jobs. We provide: Change readiness assessments Change vision and communication Stakeholder engagement Change planning and implementation Training planning, development, delivery, and oversight Change monitoring and feedback Sponsor guidance, coaching, and support Our Work Case Studies Case Study: Change Management Preps End Users for Successful Go-Live Client Detail: The client is a $1.3B broadband communications provider, largely focused on the direct-to-consumer space. The company has... Case Study: Project Rescue for SAP Implementation Client Detail: The client, a national food manufacturing company headquartered in Phoenix, Arizona with over 4,500 employees, was... Case Study: Leading Change Management During Supply Chain Transformation Client Detail: The client was a $3.7B+ organization with 7,000+ employees operating in 16 states. The business is a public water utility... Our Work Our Clients What We Think What We Think Navigating Transformation: An Overview of Change Management Digital transformation requires more than just implementing new technology—it demands effective management of the "people side of change." Learn why Change Management is critical to ensuring the success of large technology initiatives. Download the White Paper The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. Building a Smarter Future with AI: Purpose, Preparation, and Practical Progress What separates those who succeed with AI from those who stall? It’s not just technology. It’s the intentional combination of purpose, preparation, and practical action. The path to AI success isn’t about racing ahead; it’s about building smart, moving with clarity, and aligning every effort with desired outcomes. How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? View More Articles Join Our Team If you're smart, motivated, and passionate about helping others succeed, you might be MSSBTA material. Careers Page What is the Transformation Leader of the Year award? The Transformation Leader of the Year Award is MSS Business Transformation Advisory’s (MSSBTA) way to recognize Arizona leaders and teams who are driving successful transformation initiatives. The award gives them a platform to promote their organizations and be recognized as innovators and change-makers. When are the Transformation Leader of the Year award nominations open? Transformation Leader of the Year award nominations open in January and continue through the Governor’s Celebration of Innovation nomination period, usually around mid-July. MSSBTA strongly encourages nominations from qualified organizations that include but not limited to: Emerging or Hyper-growth companies – $5M to $49M in revenue Mid-market companies – $50M to $999M in revenue Enterprise companies – over $1B in revenue Public Sector agencies – municipal, county, and state agencies Non-profit organizations – of any size Higher Education – public or private institutions K-12 Education – public or private institutions How are the Transformation Leaders recognized? Transformation Leader nominees are recognized a few ways: Through quarterly virtual panels with fellow nominees and local business leaders. Through transformation story videos shared on social media. Nominees are recognized, and the winner announced at the Governor’s Celebration of Innovation gala event. This is a high-profile event sponsored by Arizona Technology Council, Arizona Commerce Authority, and Avnet. What does the judging committee look for in a nomination? Without giving too much away, the committee is always impressed by measurable metrics and quantifiable results. Specifics are important. Examples of how your leader successfully guided the company/agency/department/district through a major transformation or change in how it operates are expected. Organization size doesn’t matter, the success story does. Who can submit a nomination? Just about anyone can submit a nomination. This is your opportunity to recognize people from within your department, agency, company, etc. Don’t be shy, put your own hat in the ring if you want to share how you successfully navigated your company through major business or digital transformation in the previous year. Is it for Arizona-based organizations only? Yes, the Transformation Leader of the Year award is open to organizations throughout the state of Arizona, and there is no cost to participate. FAQs When it’s time to prepare your people for change, let’s talk. Contact Us

Optimize complex planning and processes to enhance employee engagement, customer experiences, and technology efficiency. strategic planning to drive growth, innovation, and efficiency Optimize complex planning and processes to enhance employee engagement, customer experiences, and technology efficiency. Benchmark your organization's performance, assess its readiness, and improve planning to boost employee engagement, customer experiences, and technology efficiency. Whether innovating for growth, streamlining for efficiency, or layering in updated technologies, achieving the desired outcomes can pose a formidable challenge. Organizations continually explore ways to innovate, drive efficiency, and incorporate updated technology for sustainability. Without proper current state benchmarking and forward-thinking strategic plans with solid budgeting, governance, metrics, and communication, this often presents a unique challenge for organizations. Organizational journeys are inherently more intricate, less linear, demand-dependent, and often shaped by human internal and external interaction. As each organization evolves, processes inevitably grow more intricate, lose standardization, and succumb to inefficiencies. Manual and disjointed procedures foster miscommunications, bottlenecks, and errors. Outdated, inadequate, or misapplied technologies hinder scalability, becoming convoluted or outright unsuitable. Constrained by limited resources and expertise, organizations grapple with rolling 3-year strategic planning, budgeting, and identifying inefficiencies and opportunities for improvement. We believe there is a better approach Build sustainable and scalable organizations using strategic planning, employee engagement, and customer connection To deliver a differentiated customer experience at scale that is more consistent and reliable, efficient, scalable, engaging, and rewarding, organizations need to: Benchmark and document existing and desired goals for a rolling three years. Analyze, measure, and incorporate strategic planning with organizational processes and metrics to measure and continually optimize operations, reduce inefficiencies, and ensure consistent quality as the organization scales. Implement the correct technology solutions that can scale alongside the organization and adapt to the growing market demands and complexities. Review values and create a culture of employee engagement, customer feedback, and continuous improvement to analyze and improve processes that ensure the organization remains agile and responsive to changes and reduces risk as it scales. We specialize in helping organizations optimize high-touch, complex strategic planning, governance, metrics, budgeting, operational processes, and supporting technology to deliver exceptional customer experiences more efficiently and cost-effectively. Build a Strong Foundation: Strategic Planning as the Cornerstone of Organizational Success Explore how MSSBTA's strategic planning aligns innovation, human oversight, and technology to drive growth, efficiency, and real-world results in this white paper. Download Your Copy Unify your organization with seamless, goal-driven collaboration and workflows Unify your organization with streamlined processes, protocols, and technology that put organizational goals, employees, and customers at the core. Document goals, metrics, processes, and culture to build cross-functional workflows to minimize employee and customer effort at every stage. Break silos, collaborate for a seamless experience, both internally and externally. Strategic Planning Implementation Monitoring and Optimization We analyze and design streamlined, efficient, scalable organizations that meet your goals and requirements. Analyze, measure, and incorporate strategic planning with processes and metrics to measure and continually optimize operations, reduce inefficiencies, and ensure consistent quality as the organization scales. We implement the new plans using the latest leadership and governance, and organizational change management tools and technologies and provide training and support to your team. Implement the correct technology solutions that can scale alongside the organization and adapt to its growing demands and complexities. We continuously monitor and measure your plan's performance, identify areas for optimization, and adjust as part of leadership and governance. Review values and create a culture of employee engagement and market 360 assessment to analyze and improve processes that ensure that the organization remains agile and responsive to changes and reduces risk as it scales. PetSmart Charities' $118M Business Operations and Coaching Accelerator Learn how PetSmart Charities Accelerator practices have moved beyond daily operations by leveraging sustainable long-term practices, using interactive workbooks for continuous strategic and business planning, and budget and inventory management. Read More The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. Building a Smarter Future with AI: Purpose, Preparation, and Practical Progress What separates those who succeed with AI from those who stall? It’s not just technology. It’s the intentional combination of purpose, preparation, and practical action. The path to AI success isn’t about racing ahead; it’s about building smart, moving with clarity, and aligning every effort with desired outcomes. How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? Enhance revenue, streamline processes, and put your employees and customers at the center. Contact Us

Explore exciting career opportunities at MSS Business Transformation Advisory. Join us for a dynamic management consulting career. Email your resume today! Current Openings If you are interested in a dynamic Management Consulting career, we would love to get to know you. *MSS Business Transformation Advisory is an equal opportunity employer Connect with Us Management Consulting Careers As a Phoenix-based management consulting firm, MSS Business Transformation Advisory (MSSBTA) offers full-time management consulting jobs for professionals driven to bring market-leading products and services to Global 2000 and mid-size organizations. MSSBTA is committed to providing its employee owners an environment that fosters continual individual growth and development of professional and technical skills. As the ideal Management Consultant candidate, you have experience successfully leading teams to create value, maximize growth or improve business performance for their clients. Your key areas of focus include strategy, structure, management and operations of an organization. You also have a background across a wide variety of disciplines such as business strategy, sales/marketing, financial and management controls, human resources, information technology, e-business, operations, and supply-chain management. As an MSSBTA Management Consultant, your responsibilities include involvement in project management, business analysis, and methodology development. You will review existing client environments to offer improvement and recommendations and take complete responsibility for meeting customer expectations on various strategic projects. We offer a flexible work arrangement with options to work in our Phoenix office, remote, or a hybrid. Management Consultant Requirements Business Process Management Ability to apply leading practices and metrics to improve business processes Program and Project Management (PMO) Organizational Change Management Strategic Planning Experience Large scale systems integration experience Major ERP experience a plus Experience leading complex consulting projects in large organizations Business Analyst (Large system implementations a plus) Create business analyses based on understanding of operations, finance, sales, marketing, competitive landscape and regulatory issues Ability to create roadmaps and execution plans to achieve desired strategic objectives Experience conducting interviews and work sessions with stakeholders to define the executive vision and strategic objectives and build a consensus on the priorities Experience using MS Project and MS Visio CXO relationship development PMP certification is an asset MBA a plus Please email us your resume if you are interested in a dynamic management consulting career with MSS Business Transformation Advisory. Email Resume

Better leverage your people, processes, and technology. Through corrective action plans and identifying opportunities to address pain points, you will have a clear path forward to operate more efficiently. Improve Your Processes Better leverage your people, processes, and technology. Through corrective action plans and identifying opportunities to address pain points, you will have a clear path forward to operate more efficiently. Get Started Welcome to Assess • OPTIMIZE • Transform “We have to stop optimizing for programmers and start optimizing for users." – Jeff Atwood, software developer & entrepreneur IMPROVE YOUR PROCESSES OPTIMIZE, as we define it, focuses on aligning people, processes, and technology to drive improved organizational performance. It concentrates on maximizing the capabilities of your current technology, streamlining and aligning your processes to work synergistically with your technology, and making sure that your employees have the knowledge and skills to execute the processes to the best of their abilities. When you Optimize, it improves efficiency and effectiveness of your organization resulting in improved performance and business outcomes. Targeted Optimization can be used to improve the performance of specific areas or processes within your organization. Here is a sample of potential optimization services: Process Improvement - A current state assessment/measurement of existing process(es) along with design facilitation, implementation and adoption of improved process(es). Project Rescue - A corrective action plan development and execution to get the project back on track. (Project Rescue should be combined with a Project Health Assessment to fully evaluate and determine Project Rescue as the correct path to take for your project.). Application Optimization - A process to identify opportunities to optimize processes and software to address current pain points to avoid significant expense associated with acquiring new software. Application/Process Adoption - A current state assessment of readiness and level of adoption. It provides a full scope of change management services to drive adoption to the desired level. Optimize for Change In 2011, a health technology company launched a multi-year optimization journey to improve change and performance management. Optimizing these processes enabled them to be more customer-focused, create lean end-to-end customer value chains, standardize their operating model, drive growth, and build a performance culture. How We Help You OPTIMIZE Our typical role during the optimization phase is that of guide, project manager, process analyst, technology liaison, and organizational change management adviser. We believe that you are the experts in your business and with our guidance, knowledge, skills, and methods, together, we will identify root cause(s) to performance gaps and develop and implement solutions to close those gaps. Adjustments are typically required around people (How consistently and effectively the processes are being used?), processes (Are the processes efficient, effective, and aligned with the technology?), and technology (Is the technology configured to take full advantage of its capabilities?). OPTIMIZE BEST PRACTICES CRITICAL SUCCESS FACTORS Focus on specific gaps/opportunities Start with a clear picture of what success looks like Ensure project governance and a project plan is in place Leverage appropriate methods and tools for process improvement and change management - bring in expertise when necessary Measure results and adjust as necessary until you achieve the desired results Leverage 3rd party expertise, methods, and tools where appropriate Alignment between key stakeholders and leadership Involve the right people with expertise in your technology, process improvement, and organization change management Run the work effort as a project with appropriate focus and discipline Involve all key stakeholders in analyzing the data for insights and recommendations Continuous focus on the desired outcomes Next: Explore TRANSFORM CLIENT RESULTS RETAIL ACCOUNTING PROCESS IMPROVEMENT PROJECT The Challenge: The client’s retail accounting processes had become increasingly inefficient, impacting the labor and technology cost to the organization. They needed to quantify a “business case for change” to address the identified inefficiencies. The Solution: A catalog of processes were reviewed, current processes and pain points of functional teams were documented, and process analysis was performed to identify gaps and inefficiencies. The Result: An executive summary was presented, and leadership agreed to fund a project to examine the technology infrastructure that was supporting the retail accounting group. STANDARDIZING A PMO FOR PROFESSIONAL SERVICES The Challenge: The client’s goal was to establish the foundation for a standardized, measurable, predictable, and repeatable project management practice for the professional services organization. The Solution: An initial assessment of the client’s professional services methodology and standards was performed by interviewing project managers, support staff, and leadership team. The project management methodology was modified to include people, processes, and technology adaptation. The Result: MSSBTA developed and implemented project management standardization with consistent templates and toolkits and provided coaching and training to make program changes fully operational. Project, program, and portfolio reporting and executive dashboards along with a PMO roadmap for adoption were put in place. PERSPECTIVES The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. Perspectives How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? Perspectives A Practical Path to Making AI Work for You A balanced approach that combines strategic vision with practical execution—so your organization can unlock the real value of AI, one step at a time. Perspectives See All Insights When you are ready to Optimize people, process, and technology... Connect With Us

Assessment Services compare your organization's current state to industry best practices. They are designed to discover overall organization strengths and weaknesses and to identify specific performance gaps and opportunities for improvement. Assessments allow you to target optimization and transformation opportunities. Most importantly, they help you focus on actions and investments that will improve business outcomes. Assessments to Understand Your Current State ASSESSMENTS MSSBTA’s custom assessments are designed to discover overall organization strengths and weaknesses and to identify specific performance gaps and opportunities for improvement. They generally involve a custom set of questions and personal interviews designed to elicit information about all aspects of an organization's functioning to provide a well-rounded picture of its current state. The results of an assessment can be extremely valuable to help your organization identify areas in need of improvement and develop targeted plans for moving forward. Custom assessments can be tailored to focus on specific areas of concern, providing even more targeted insights. They offer a powerful tool for uncovering both general and specific areas ripe for improvement within an organization. Have questions? Our solutions experts can help ! Our Assessments, YOUR RESULTS HOW IT HELPS: Get an unbiased third-party analysis of your projects, with recommendations and a plan to remedy any outstanding issues. Ensure progress is in alignment with business and technical objectives Provide project team with advance notice of potential trouble. PROJECT HEALTH ASSESSMENT Utilize the Project Health Assessment to align your organization’s project health, compliance, and quality. Use it one time or on a regularly scheduled cadence. This Assessment will be customized to your organization's specific needs and will include interviews, to identify potential risks or misalignments, and provide recommendations, corrective actions, and a roadmap to implement and track status. WHO IT HELPS: Contact us for custom pricing. More Information Executive Sponsor Project Manager Project Team Members Project Stakeholders Project Health Assessment PMO HEALTH ASSESSMENT Conduct an assessment on your PMO health to identify any hidden barriers, ensuring the team is focused on the most significant value and building credibility, reviewing the ability to gain executive support and influence teams, and developing an annual PMO execution plan. HOW IT HELPS: Get an unbiased third-party analysis of your projects, with recommendations and a plan to remedy any outstanding issues. Ensure progress is in alignment with business and technical objectives Contact us for custom pricing. More Information WHO IT HELPS: Executive Sponsor Portfolio Manager Program Manager Project Members Project Stakeholders TRUSTED BY 1/2 1/2 1/2 1/2 Maximize your technology and business investments. Connect With Us

Explore our Careers ARCHIVE at the leading Consulting Firm. Discover how we prioritize your success, values, and family. Join our award-winning team today! We Help Others Succeed Love where you work and live! MSSBTA offers management consulting careers for professionals driven to bring market-leading products and services to Global 2000 and mid-size organizations. Join Our Team Vicki N. Senior Consulting Manager "I really enjoy working at MSSBTA because I get to work with great people who are highly skilled professionals on a variety of work assignments. In addition to the great culture that MSSBTA offers, they also support the training and development of their employees. MSS is a company who truly cares about their employees like family. Paula D. Senior Consulting Manager "As an MSSBTA 'long-timer', I believe our success is attributed to three factors. First, is our commitment to the local marketplace we serve. We build long term relationships with our clients and have continued to do repeat business with them over the years. Second, is our consulting team. We hire team members with the same passion and commitment to the clients we serve and to the core values that drive how we engage with them. Third, is our company leadership. Since 1986, MSS leadership has held firm in their approach to business, their commitment to quality service delivery, and to make MSS a great place to work!" Aaron A. Consulting Manager "At MSSBTA we stand by, support each other, and honor promises to our clients by keeping our core values at the forefront. Without being Dedicated, Versatile, do Whatever It Takes, be a Team Player, plus being Accountable, Courageous, and Resilient, we wouldn’t be the awesome team that we are. Our culture is a key contributor to what keeps us motivated, engaged, and at MSSBTA." Preston K. Account Executive "It feels great to be part of a company that is as community focused as MSSBTA. The service opportunities that we engage in are usually opportunities that members of our team recommend and are passionate about. It is rewarding to be volunteering towards causes that are important to my co-workers. Many organizations may pride themselves on prioritizing community outreach, but at MSSBTA it truly feels different. You can really feel the commitment our team and leadership has for the local marketplace we serve, and I believe that commitment makes MSSBTA stand out." 35 PROFESSIONALS 37 YEARS IN BUSINESS 5 YEARS IN A ROW NAMED TOP COMPANY TO WORK FOR IN ARIZONA 345+ CLIENTS HELPED We care about you and your family. Our benefits exist to make sure that you are well taken care of. Your family matters to you, and they’re important to us, too. We have a number of benefit programs to support you and your loved ones through life’s various stages and situations. MSSBTA offers a competitive compensation package to our team members that includes: MSS is an employee-owned company with an ESOP plan. With a remote workforce you are able to work where you live. Employee Owned. Employee Focused. MSS offers a comprehensive 401 (k) Plan. Your Future is Our Future. MSS offers group medical, dental, and vision insurance as well as optional supplemental insurance. Also offered is group life insurance as well as group long-term and short-term disability. Your Health is Our Priority. MSSBTA is committed to providing its employee owners an environment that fosters continual individual growth and development of professional and technical skills. Also offered is an employee recruitment/referral bonus for bringing on other wonderful employees. A Work Family at Your Fingertips. MSS offers Holiday Pay and Paid Time-Off. Paid Time Off for Your Adventures. Through team led volunteering and donation campaigns, MSS makes giving back to our Arizona community, a priority. Giving Back To Our Community. Holiday Pay Paid Time Off 401(k) Plan Employee Recruitment/Referral Bonus Cafeteria Plan 23 DOGS ON STAFF 13 CATS ON STAFF 14 HIKERS ON STAFF 5 ANGLERS ON STAFF 260+ BOOKS READ THIS YEAR Searching for MOTIVATED AND CLIENT FOCUSED CONSULTANTS If you're smart, motivated, and passionate about helping others succeed, we want to speak with you! Key focus areas: strategy and business outcomes, process optimization, organizational change management, technology implementation, and improving IT value. Desired skills: collaborative, logical thinker, exceptional problem solver, excellent written and oral communication, knowledge and experience in our key areas of focus. Come Join Us! Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation DEDICATED We are dedicated to identifying the right problems for our clients. VERSATILE We are innovative in the ideas and solutions we bring to the market. WHATEVER IT TAKES Our employees do whatever it takes to provide valuable solutions to our clients. TEAM PLAYER We work collaboratively with our clients to address their needs. ACCOUNTABLE MSSBTA employees take ownership for our clients success. COURAGEOUS We are never afraid to try something new to arrive at the best solution for our clients. RESILIENT We are tough in the face of difficulty and tenacious in achieving successful outcomes. Open Positions Our Latest AWARDS We are a Top Company to Work For in Arizona For five consecutive years, MSSBTA has been recognized as a Top Companies to Work for in Arizona by bestcompaniesaz. In 2021, we ranked #3 in the Small Business category and #3 overall in the Healthiest Companies category. In addition to this honor, MSSBTA has received the Arizona Corporate Excellence Awards twice, been honored as a Sun Devil 100 Honoree four times, most recently in 2022, consistently ranked in the top three Ranking Arizona Management & Technical Consulting Firms since 2001, selected by Arizona Technology Council Celebration of Innovation as Service Provider of the Year, and named a Business Journal Top 25 Software and Network Integration Companies, among other accolades. When you are ready for a dynamic new career, reach out to our team! Join Our Team

Discover how Julie Butcher, one of our senior consultants, focuses on business performance, not just implementation. Find expert insights and strategies to elevate your business. Julie Butcher Julie Butcher, a seasoned C-level executive, brings 30+ years of results-driven leadership in both for-profit and not-for-profit sectors. She excels in Business Operations and Information Technology. Julie's experience spans Finance, HR, R&D, Manufacturing, Sales & Marketing, Inventory Management, Field Operations, Fundraising, and Membership Growth. Julie's Publications Streamlining Success: The Importance of Application Rationalization By streamlining applications, you can build a solid foundation for digital transformation and leverage current software as an asset. The Reality of IT Spending During a Significant Tech Refresh Discover how to optimize IT spending during a tech refresh and see its true cost. Ensure your IT investments drive innovation and growth. Differentiating Your Strategies: Technology Plan vs IT Plan A well-structured IT plan aligns technology investments. Learn how to differentiate and implement a strategic IT plan effectively. Preparing Your Team for Rising Tech Spending Learn how to prepare your team for rising tech spending. Stay ahead of challenges with the right cost-effective strategies for your tech stack. IT Advisory: Building a Robust Technology Strategy Discover how to build a robust technology strategy with expert IT advisory. Explore actionable insights for long-term success and innovation. Why Public Sector Software Fails: Mastering Release, Vendor, and Requirements Management to Avoid Disaster Have you ever been part of a project where things fell apart at the last minute? Maybe a critical update didn't go as planned, or... Tackle the Challenges of Exponential IT with a Winning Game Plan The IT field is moving faster than a quarterback on a scramble, leaving organizations struggling to keep pace. But just like a successful... Why IT Leaders Deserve a Seat at Your Strategy Table Having a seat at the business decision-making table is more important than ever for IT leaders. Your IT leadership isn’t just there to... 3 Things Leaders Need to Know to Prepare for Exponential Growth The next decade will bring more significant technological advancements than the past century. Innovations in fields such as artificial... 1 2 View All MSSBTA Insights Focus on business performance, not just implementation. Contact Us