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Is Robotic Process Automation (RPA) a Good Choice for Your Business?
According to Gartner, Robotic Process Automation (RPA) has been identified as the fastest-growing technology in the enterprise software...
Faouzi Charfadi
Aug 1, 20232 min read


Finding Your Agile Fit: Choosing the Right Agile Project Framework
Hey there, fellow Agile enthusiasts! In our previous blogs, we explored the incredible benefits and challenges of Agile Project...
Tim Brennan
Jul 18, 20233 min read


5 Awesome Benefits of Implementing Agile Project Management: Let's Dive In!
Hey there, fellow project managers and aspiring leaders! In this blog post, we will discuss a game-changing approach that has taken the...
Tim Brennan
Jul 13, 20233 min read


Unlock Collaboration: The Power of Effective Communication in the Workplace
According to Gallup, 69% of employees feel they need to reach their full potential at work. This begs the question: Why is that the case?...
Faouzi Charfadi
May 25, 20234 min read


Maximizing the Benefits of Robotic Process Automation: A Guide to Successful Implementation
Robotic Process Automation (RPA) is an innovative technology that utilizes automation to perform repetitive tasks typically carried out...
Faouzi Charfadi
May 23, 20234 min read


3 Keys to Creating a Customer Experience That Drives Loyalty and Growth
In today's hyper-competitive marketplace, customers have more choices than ever before, and they are increasingly demanding when it comes...
Tim Brennan
Mar 22, 20232 min read


Why is Process Improvement so Important?
Most businesses have old processes that have stayed the same for quite a while. No wonder when you ask why this process, they always...
Faouzi Charfadi
Mar 2, 20233 min read


Advisory is Key to Success
Have you ever seen the start of the day for delivery drivers? Imagine a warehouse with 50 trucks inside. I am talking about rows of...
Faouzi Charfadi
Jan 19, 20233 min read


Can Six Sigma Be Useful Outside of Manufacturing?
While Six Sigma was originally developed as a quality control methodology used to improve processes in manufacturing, it can be applied...
Tim Brennan
Jan 5, 20232 min read


RPA and MSSBTA. The Perfect Combination for a Successful Implementation.
RPA. Three letters that we hear over and over. When you ask about RPA, the experts tell you it is Robotic Process Automation. It is...
Faouzi Charfadi
Jan 5, 20233 min read


When to Dig for Questions, Not Answers
A few weeks ago, I noticed the telltale sign of a sprinkler pipe leak in my backyard. I knew I was in for a muddy Saturday morning. I cut...
Travis Cunningham
Nov 29, 20222 min read


Want High User Adoption? Avoid these 2 Pitfalls
A lot is at stake when implementing new technology or process improvement. You wouldn’t be going through the expense or disruption to...
Travis Cunningham
Oct 20, 20223 min read


I Had to Change, Before Lasting Process Improvement Could Happen
I remember the first time I tried to change a process at work. I was a new manager, full of aspirations and eager to prove myself. Of...
Faouzi Charfadi
Oct 5, 20222 min read
Case Study: System Performance Upgrade Passes with High Marks
Client Detail: The client is a higher education institution. For more than seven years MSS Business Transformation Advisory (MSSBTA) has...
MSSBTA
May 16, 20222 min read
Case Study: Retail Giant Transforms Their Supply Chain
Client Detail: The client is a $200M+ privately owned agricultural business across the United States with the focus of providing quality...
MSSBTA
Feb 16, 20221 min read
Case Study: Standardizing a Project Management Practice for Professional Services
Client Detail: The client is a world-class supplier of smart infrastructure solutions (SIS) to water, gas, and electric utilities...
MSSBTA
Oct 28, 20212 min read
Case Study: Retail Accounting Process Improvement Project
Client Detail: The client is a large multi-billion-dollar national retail grocery store engaged with more than 270,000 employees. MSS...
MSSBTA
Oct 28, 20212 min read


Report Rationalization | Part 2: Removing the Mystery of Reports
Having defined KPIs and metrics across the organization, you can prioritize business critical reports, dashboards, and analytical...
MSSBTA
Oct 28, 20213 min read


Align People, Process, and Technology for Transformation Success
Aligning People, Process, and Technology If you have been following our series of articles on driving positive business outcomes and...
MSSBTA
Oct 28, 20214 min read


Monitor Performance During a Transformation
You have updated your IT Strategy and communicated it to the organization. You have established a governance framework to track progress...
MSSBTA
Oct 28, 20212 min read
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