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PERSPECTIVES


Right-Sizing Enterprise Architecture: A Smarter Path to Business-Aligned Strategy, Data, and AI
Enterprise architecture is not just a technical discipline. It is a strategic capability that helps organizations operate with more clarity, agility, and confidence. Right-sizing EA is not about doing less. It is about doing the right things at the right time with the right focus. It is about enabling progress without overengineering the path. Organizations tha


The Future of Work Isn’t Just AI; It’s Human-AI Collaboration
AI gets all the headlines. From generative tools to predictive analytics, the narrative often centers on machines doing more, faster, and...


Trust Is the Real Tech Stack: Building Confidence in Change and AI
You can have the best tools and the sharpest strategy. But without trust, nothing sticks. Trust is not a soft layer you add at the end. It is the foundation. It starts with transparency. It grows through communication. It deepens through inclusion. So yes, build the platforms. Set the vision. Choose the right tools. But if you want people to follow you into the future, give them something solid to stand on. Because trust is not just part of the solution. It is what makes any


You Can’t Wish Your Way to Better: Why Getting Better Takes Funding, Focus, and a Behavior Shift
Getting better isn’t about heroic effort. It is about strategic intent. And it is about making a commitment, not just a plan. Investing in the future requires more than a one-time budget line. It takes a series of deliberate, ongoing investments that build momentum next year and beyond. That is how you fuel innovation, drive sustainable progress, and turn ambition into results.


Start at the Beginning: Why Change Management Must Lead, Not Follow
Change management is not a nice-to-have. It is the catalyst that turns intention into action and action into impact. By focusing on people from the beginning, organizations do more than implement change. They lead it with clarity, confidence, and results.


Culture Eats Tech for Breakfast: Why Transformation Depends on People First
Transformation is not just about acquiring tools. It’s about changing the way people think, work, and create value. It requires trust, clarity, and continuous engagement. If you want to avoid stalling your initiative, rethink your approach: Lead with people, not platforms. Invest in culture, not just capabilities. Design with the user, not just for them. Because at the end of the day, technology doesn't transform organizations. People do.


AI Literacy: A Practical People-Centered Approach
AI literacy is a way to empower people and no longer an optional skillset. It is quickly becoming a core business and organizational capability. Start with the basics. Practice through hands-on use. Step into leadership. Stay curious. Stay creative. Keep the human touch and don’t forget to have a little fun along the way.


Why Your Technology Project Are Actually Change Initiatives
Technology projects often fail without proper change management. Discover why IT initiatives are actually change initiatives and how to lead effectively.


Leveraging the Power of Data Through Digital Readiness
Unlock the full potential of your data through digital readiness. Build trust, agility, and value creation across your entire organization.


The Real Engine of Transformation? Your People.
When we talk about digital transformation, the conversation too often turns into a tech shopping list: platforms, apps, automation tools,...


The People Produce the Results Not the Technology
Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way.


How to Treat Information as a Strategic Asset
Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential?


A Practical Path to Making AI Work for You
A balanced approach that combines strategic vision with practical execution—so your organization can unlock the real value of AI, one step at a time.


AI Adoption: Build Your Foundation Before You Build Your Future
If you’re serious about AI, start with a strong foundation. This isn’t just a checklist—it’s a way to do your job better, earn trust from your “others”, and ensure your efforts lead to real, sustainable results.


Digital Modernization Is Not a Tech Project; It’s a Business Imperative
Digital modernization as a strategic lever and not a side project. It’s the disciplined process of upgrading how your organization works, collaborates, and delivers value through smart, intentional technology integration.


Information as an Asset - Turning Data into Decisions, and Decisions into Impact
Information is one of your organization’s most valuable—but underutilized—assets. In a world overflowing with data, the real challenge is...


Adopting Digital Modernization: A Pathway to Competitive Advantage Through Transformation
Digital modernization, particularly upgrading a decade-old ERP system creates advantage. Digital modernization refers to transforming legacy systems and methods using modern technologies to enhance agility, efficiency, and innovation.


Addressing IT Team Concerns During a Digital Transformation Initiative
Learn how to address IT team concerns during digital transformation initiatives. Discover strategies to align, support, and engage your workforce.


The New Rules of Transformation – Why Alignment Is the New Advantage
In this dynamic environment, alignment—between people, processes, and technology—has emerged as the defining advantage.


How Business Leadership Must Transform in a Digitally Evolving World
Business leadership must evolve in a digitally transforming world. Learn how to integrate IT, strengthen governance, and adopt data-driven decision-making.

CLIENT RESULTS
Case Study: System Performance Upgrade Passes with High Marks
Client Detail: The client is a higher education institution. For more than seven years MSS Business Transformation Advisory (MSSBTA) has...
Case Study: Standardizing a Project Management Practice for Professional Services
Client Detail: The client is a world-class supplier of smart infrastructure solutions (SIS) to water, gas, and electric utilities...
Case Study: Retail Accounting Process Improvement Project
Client Detail: The client is a large multi-billion-dollar national retail grocery store engaged with more than 270,000 employees. MSS...
Case Study: Retail Accounting Application Rationalization
Client Detail: The client is a large multi-billion-dollar national retail grocery store engaged with more than 270,000 employees. The...
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