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Assessment Services compare your organization's current state to industry best practices. They are designed to discover overall organization strengths and weaknesses and to identify specific performance gaps and opportunities for improvement. Assessments allow you to target optimization and transformation opportunities. Most importantly, they help you focus on actions and investments that will improve business outcomes. Assessments to Understand Your Current State ASSESSMENTS MSSBTA’s custom assessments are designed to discover overall organization strengths and weaknesses and to identify specific performance gaps and opportunities for improvement. They generally involve a custom set of questions and personal interviews designed to elicit information about all aspects of an organization's functioning to provide a well-rounded picture of its current state. The results of an assessment can be extremely valuable to help your organization identify areas in need of improvement and develop targeted plans for moving forward. Custom assessments can be tailored to focus on specific areas of concern, providing even more targeted insights. They offer a powerful tool for uncovering both general and specific areas ripe for improvement within an organization. Have questions? Our solutions experts can help ! Our Assessments, YOUR RESULTS HOW IT HELPS: Get an unbiased third-party analysis of your projects, with recommendations and a plan to remedy any outstanding issues. Ensure progress is in alignment with business and technical objectives Provide project team with advance notice of potential trouble. PROJECT HEALTH ASSESSMENT Utilize the Project Health Assessment to align your organization’s project health, compliance, and quality. Use it one time or on a regularly scheduled cadence. This Assessment will be customized to your organization's specific needs and will include interviews, to identify potential risks or misalignments, and provide recommendations, corrective actions, and a roadmap to implement and track status. WHO IT HELPS: Contact us for custom pricing. More Information Executive Sponsor Project Manager Project Team Members Project Stakeholders Project Health Assessment PMO HEALTH ASSESSMENT Conduct an assessment on your PMO health to identify any hidden barriers, ensuring the team is focused on the most significant value and building credibility, reviewing the ability to gain executive support and influence teams, and developing an annual PMO execution plan. HOW IT HELPS: Get an unbiased third-party analysis of your projects, with recommendations and a plan to remedy any outstanding issues. Ensure progress is in alignment with business and technical objectives Contact us for custom pricing. More Information WHO IT HELPS: Executive Sponsor Portfolio Manager Program Manager Project Members Project Stakeholders TRUSTED BY 1/2 1/2 1/2 1/2 Maximize your technology and business investments. Connect With Us

Explore our Careers ARCHIVE at the leading Consulting Firm. Discover how we prioritize your success, values, and family. Join our award-winning team today! We Help Others Succeed Love where you work and live! MSSBTA offers management consulting careers for professionals driven to bring market-leading products and services to Global 2000 and mid-size organizations. Join Our Team Vicki N. Senior Consulting Manager "I really enjoy working at MSSBTA because I get to work with great people who are highly skilled professionals on a variety of work assignments. In addition to the great culture that MSSBTA offers, they also support the training and development of their employees. MSS is a company who truly cares about their employees like family. Paula D. Senior Consulting Manager "As an MSSBTA 'long-timer', I believe our success is attributed to three factors. First, is our commitment to the local marketplace we serve. We build long term relationships with our clients and have continued to do repeat business with them over the years. Second, is our consulting team. We hire team members with the same passion and commitment to the clients we serve and to the core values that drive how we engage with them. Third, is our company leadership. Since 1986, MSS leadership has held firm in their approach to business, their commitment to quality service delivery, and to make MSS a great place to work!" Aaron A. Consulting Manager "At MSSBTA we stand by, support each other, and honor promises to our clients by keeping our core values at the forefront. Without being Dedicated, Versatile, do Whatever It Takes, be a Team Player, plus being Accountable, Courageous, and Resilient, we wouldn’t be the awesome team that we are. Our culture is a key contributor to what keeps us motivated, engaged, and at MSSBTA." Preston K. Account Executive "It feels great to be part of a company that is as community focused as MSSBTA. The service opportunities that we engage in are usually opportunities that members of our team recommend and are passionate about. It is rewarding to be volunteering towards causes that are important to my co-workers. Many organizations may pride themselves on prioritizing community outreach, but at MSSBTA it truly feels different. You can really feel the commitment our team and leadership has for the local marketplace we serve, and I believe that commitment makes MSSBTA stand out." 35 PROFESSIONALS 37 YEARS IN BUSINESS 5 YEARS IN A ROW NAMED TOP COMPANY TO WORK FOR IN ARIZONA 345+ CLIENTS HELPED We care about you and your family. Our benefits exist to make sure that you are well taken care of. Your family matters to you, and they’re important to us, too. We have a number of benefit programs to support you and your loved ones through life’s various stages and situations. MSSBTA offers a competitive compensation package to our team members that includes: MSS is an employee-owned company with an ESOP plan. With a remote workforce you are able to work where you live. Employee Owned. Employee Focused. MSS offers a comprehensive 401 (k) Plan. Your Future is Our Future. MSS offers group medical, dental, and vision insurance as well as optional supplemental insurance. Also offered is group life insurance as well as group long-term and short-term disability. Your Health is Our Priority. MSSBTA is committed to providing its employee owners an environment that fosters continual individual growth and development of professional and technical skills. Also offered is an employee recruitment/referral bonus for bringing on other wonderful employees. A Work Family at Your Fingertips. MSS offers Holiday Pay and Paid Time-Off. Paid Time Off for Your Adventures. Through team led volunteering and donation campaigns, MSS makes giving back to our Arizona community, a priority. Giving Back To Our Community. Holiday Pay Paid Time Off 401(k) Plan Employee Recruitment/Referral Bonus Cafeteria Plan 23 DOGS ON STAFF 13 CATS ON STAFF 14 HIKERS ON STAFF 5 ANGLERS ON STAFF 260+ BOOKS READ THIS YEAR Searching for MOTIVATED AND CLIENT FOCUSED CONSULTANTS If you're smart, motivated, and passionate about helping others succeed, we want to speak with you! Key focus areas: strategy and business outcomes, process optimization, organizational change management, technology implementation, and improving IT value. Desired skills: collaborative, logical thinker, exceptional problem solver, excellent written and oral communication, knowledge and experience in our key areas of focus. Come Join Us! Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation DEDICATED We are dedicated to identifying the right problems for our clients. VERSATILE We are innovative in the ideas and solutions we bring to the market. WHATEVER IT TAKES Our employees do whatever it takes to provide valuable solutions to our clients. TEAM PLAYER We work collaboratively with our clients to address their needs. ACCOUNTABLE MSSBTA employees take ownership for our clients success. COURAGEOUS We are never afraid to try something new to arrive at the best solution for our clients. RESILIENT We are tough in the face of difficulty and tenacious in achieving successful outcomes. Open Positions Our Latest AWARDS We are a Top Company to Work For in Arizona For five consecutive years, MSSBTA has been recognized as a Top Companies to Work for in Arizona by bestcompaniesaz. In 2021, we ranked #3 in the Small Business category and #3 overall in the Healthiest Companies category. In addition to this honor, MSSBTA has received the Arizona Corporate Excellence Awards twice, been honored as a Sun Devil 100 Honoree four times, most recently in 2022, consistently ranked in the top three Ranking Arizona Management & Technical Consulting Firms since 2001, selected by Arizona Technology Council Celebration of Innovation as Service Provider of the Year, and named a Business Journal Top 25 Software and Network Integration Companies, among other accolades. When you are ready for a dynamic new career, reach out to our team! Join Our Team

MSSBTA offers free workshops on a variety of business topics. Get the latest information and best practices. Each hands-on workshop is led by subject matter experts and designed for small groups at no cost. Education Workshops Getup-to-date insights, strategies, and best practices on a variety of Business and IT topics, customized for your company. Each workshop is guided by subject matter experts in interactive workshops designed for small groups with our compliments. MSSBTA offers problem-solving education workshops tailored to organizations of any size. Our small, interactive seminars are designed for groups up to 10 and can be held at your work site or a location of your choice. In just 90 minutes, participants will gain insights from our knowledgeable team members on the latest topics as well as worksheets and checklists they can take away with them. Organizational Change Management (OCM) Workshop When an organization decides to embark any organizational change, it asks its employees to adopt and trust an unfamiliar new way of doing things. While the “technology side of change” gets most of the attention, executives often underestimate, and fail to properly account for, the “people side of change”. What you r team will learn : Common misconceptions of change management Applying change management at the organizational level Impacts of poor change management, and benefits of successful change management Numerous organizations have relied on our OCM experts to implement positive change. In this workshop our OCM experts will share best practices and answer your questions based on their deep knowledge and practical experience. Who should participate: Procurement Specialists Agency Executives Executive Sponsors Change Leaders Team Leaders experiencing change Learn more Business Process Improvement (BPI) Workshop Before implementing any new change, be sure you know which processes need to be optimized. Skipping this could result in wasted time, money, and productivity. Key takeaways: Why business processes you choose to deploy and rely on matter How BPI works, common methodologies, and best practices Benefits of fully optimized processes throughout your organization Our process improvement experts have years of practical experience in a variety of industries, including public sector. They will share first-hand experience, lessons learned, real-world case studies, and answer your questions. Who should participate: Procurement Specialists Agency Executives Department Leaders Project Managers Learn more Vendor Selection Workshop An organization should select a vendor that shares its goals and aligns with its operations. Vendor Selection is the process in which an organization chooses a software, solution provider, or systems integrator, but there is so much more to it than that. There are RFPs, demos, scoring, contract negotiations, and more. This workshop covers: Vendor selection process that includes reference checks, reviewing responses, Q&A, issuing RFP, and defining requirements Critical success factors in vendor selection Benefits of working with a third-party vendor selection partner MSSBTA consultants are no strangers to vendor selection. They have worked with some of the largest organizations in Arizona, guiding them through the vendor selection process and ensuring they get the right vendors for their needs. Who should participate: Procurement Specialists Agency Directors Chief Technology Officers Department Leaders Learn more Strategic Planning Workshop Strategic planning is an essential aspect of every organization's success. It enables executive leaders to identify their goals for the organization and helps the organization move forward with direction and purpose. What you r team will lea rn: Setting the right strategic goals for your organization Getting buy-in throughout the organization Implementing the strategic plan – what success looks like The MSSBTA consultants leading your Strategic Planning seminar have years of experience and have held positions including CEO, CIO, CTO, and other executive roles. Their knowledge and application of strategic planning will blow you away. Who should participate: Procurement Specialists Agency Executives Department Leaders Learn more Digital Modernization Workshop Digital or IT modernizations are complex endeavors that upgrade technology to align it better with organizational needs. While the Software Vendor (SV) and Systems Implementer (SI) are primarily focused on key activities involving technology, there are several activities they expect the client to address. These are critical steps encompassed in the modernization process and require significant skills and effort. Some of these activities are: Vendor selection and contract negotiation Business case development or a Project Investment Justification (PIJ) Business requirements gathering and creation of a Request for Proposal (RFP) User Acceptance Test (UAT) plan creation and test execution Organizational Change Management (OCM) Training strategy, planning, and delivery Legacy data migration Independent third-party oversight to align and lead all internal/external stakeholders What you r team will learn: Holistic view of the entire Modernization journey Understand the motivations and perspective of the external stakeholders involved (software vendors, systems implementors, training providers, specialized service providers etc.) Assess your organization’s ability to meet the skills and bandwidth demands The importance of staffing critical roles in a timely manner Impact of not completing vital activities effectively MSSBTA has decades of experience delivering these “Digital Modernization Success Services” to commercial businesses and public agencies. We fill critical gaps in client skills and bandwidth to ensure that critical roles are staffed and activities on the critical path are completed. Our consultants are experts at making sure your technology modernization initiative provides the business value expected from it. Who should participate: Business and IT Leaders Agency Executives Sponsors of technology modernizations Executives leading specific functional areas (Purchasing, Operations, Logistics, Supply Chain Management, Finance etc.) Learn more TRUSTED BY 1/2 1/2 1/2 1/2 Maximize your technology and business investments. Connect With Us

MSSBTA's free education workshops are packed with valuable information to help your organization be successful.  Each workshop is led by subject matter experts with years of real-world experience and expertise. The interactive education workshop are created for small teams and are approximately 90 minutes long. Let us know which Education Workshops you're interested in. MSSBTA's complimentary education workshops are packed with valuable information to help your organization successfully achieve your goals. Each workshop is led by subject matter experts with years of real-world experience and expertise. The interactive education workshops are created for small teams and are approximately 90 minutes long . During the workshop your team will: gain a deeper understanding of the subject get key takeaways they can use right away have their questions answered I'm interested! Tell me more. Name Email Phone Company Contact me about these workshops. Select all that apply * Required Digital and Application Modernization Change Management Process Improvement Vendor Selection Strategic Planning Other Thanks for submitting! We will be in touch soon. Submit

IT and Business assessments give you a 360-degree view of where your organization is today so you can close gaps, improve performance and formulate an optimization or transformation plan.   Understand Where Your Organization is Today IT and Business assessments and diagnostics give you a 360-degree view of where your organization is today so you can close gaps, improve performance, and formulate an optimization or transformation plan. Review Our DIAGNOSTICS Welcome to ASSESS • Optimize • Transform “Unless strategy evaluation is performed seriously and systematically, and unless strategists are willing to act on the results, energy will be used up defending yesterday.” – Peter Drucker, the “Father” of management thinking UNDERSTAND YOUR ORGANIZATION ASSESS is the first step in your organization’s transformation journey. MSSBTA offers several IT and Business assessments and diagnostics to give you a 360-degree view of your organization and its optimization and transformation opportunities. Assessments are designed to discover overall organization strengths and weaknesses and to identify specific performance gaps and opportunities for improvement. The results of an assessment can be extremely valuable to help your organization identify areas in need of improvement and develop targeted plans for moving forward. Sample of Assessments Project Health PMO Health More About ASSESSMENTS Diagnostics are a quick, easy, and cost-effective way to collect data and turn it into practical insights that can be used to develop action plans and to communicate with key stakeholders. Each diagnostic includes a quantitative survey and a verbal presentation along with a written report of our findings. Most diagnostics can be completed in 2 to 4 weeks (slightly longer for large organizations). Sample of Diagnostics Application Portfolio Evaluation CEO-CIO Alignment Data Quality End-User Satisfaction IT Management and Governance Explore All DIAGNOSTICS Improve Your Success Rate According to a McKinsey & Company survey, organizations that kicked off an IT or digital transformation with an assessment to define their needs showed a 79% success rate. Our Role in YOUR SUCCESS Our typical role during the assessment phase is that of guide, facilitator, organizer and analyst. We guide you through the entire Assessment process. We work with you to identify specific assessments that are relevant to understanding your current situation We facilitate data gathering and organize the collected data We collaborate with you to analyze the data to identify value added insights and recommendations Finally, we assist you to clearly define what success looks like for your organization and appropriate next steps towards achieving that success The key output here is a roadmap or plan for how to move forward to deliver the organizational improvements you are looking for. ASSESS BEST PRACTICES CRITICAL SUCCESS FACTORS Prioritize assessments - don't try to do it all at once Utilize appropriate processes and tools to collect and organize data Clearly Assess your current state - define results and next steps Leverage 3rd party expertise and tools wherever possible Alignment between key stakeholders and leadership Involve the right people Gather complete and accurate data Involve all key stakeholders in analyzing the data for insights and recommendations Next: Explore OPTIMIZE CLIENT RESULTS ERP ORGANIZATION READINESS PROJECT The Challenge: Having just selected a cloud ERP solution, the client needed an un-biased third party to help them evaluate implementation partners and to assist in the overall planning of the implementation. The Solution: MSSBTA used proprietary ERP methodologies along with industry best practices from external sources to develop an implementation plan that considered the resources available to implement the ERP solution. The Result: During the engagement, the client benefitted from reduced implementation costs, saving them hundreds of thousands of dollars; an executable project plan; and a documented OCM plan. IT ASSESSMENTS CREATE ROADMAP FOR ORGANIZATIONAL IMPROVEMENTS The Challenge: The client needed to change direction to focus on strategic organizational improvements rather than day to day tactical operations. The Solution: A baseline of the client’s current state was established by leveraging diagnostic tools and techniques. Then, a best practice IT organization framework was identified, and the client’s capabilities were assessed against the different areas provided within the framework. The Result: MSSBTA built a roadmap of what the client should do achieve their organizational improvement objective and shared timelines to be administered over the course of the next two to three years. PERSPECTIVES The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. Perspectives How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? Perspectives A Practical Path to Making AI Work for You A balanced approach that combines strategic vision with practical execution—so your organization can unlock the real value of AI, one step at a time. Perspectives See All Insights When you are ready to Assess your organization... Connect With Us

We’ve put together some content to help you understand more about transformation and best practices. Check out our Perspectives blog, Client Results, and Downloadable Resources. transformation insights We've put together some content to help you understand more about transformation and best practices. Check out our Perspectives articles, client results, and downloadable resources. Perspectives Client Results Downloadable Resources Video Gallery More Perspectives The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. Building a Smarter Future with AI: Purpose, Preparation, and Practical Progress What separates those who succeed with AI from those who stall? It’s not just technology. It’s the intentional combination of purpose, preparation, and practical action. The path to AI success isn’t about racing ahead; it’s about building smart, moving with clarity, and aligning every effort with desired outcomes. How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? Unlocking the Full Potential of Your Organization In a time of rising expectations and shrinking budgets, operational efficiency has never been more important. Organizations must do more with less, without sacrificing quality, service, or innovation. The key? Performance Optimization. A Practical Path to Making AI Work for You A balanced approach that combines strategic vision with practical execution—so your organization can unlock the real value of AI, one step at a time. AI Adoption: Build Your Foundation Before You Build Your Future If you’re serious about AI, start with a strong foundation. This isn’t just a checklist—it’s a way to do your job better, earn trust from your “others”, and ensure your efforts lead to real, sustainable results. Digital Modernization Is Not a Tech Project; It’s a Business Imperative Digital modernization as a strategic lever and not a side project. It’s the disciplined process of upgrading how your organization works, collaborates, and delivers value through smart, intentional technology integration. Information as an Asset - Turning Data into Decisions, and Decisions into Impact Information is one of your organization’s most valuable—but underutilized—assets. In a world overflowing with data, the real challenge is... Adopting Digital Modernization: A Pathway to Competitive Advantage Through Transformation Digital modernization, particularly upgrading a decade-old ERP system creates advantage. Digital modernization refers to transforming legacy systems and methods using modern technologies to enhance agility, efficiency, and innovation. Access More Perspectives Client Results Case Study: Vendor Selection Process Delivers Best-in-Class Technology Solution The Client: The client handles support of Arizona public programs by maximizing the organization’s net revenue. Their Challenge: The... Case Study: Exploration, Strategy, and Advisory Launch Accelerator and Scale Project The Client The client is a US-based international non-profit organization. Their Challenge The client wanted to launch an international... Case Study: Request for Proposal (RFP) Development and Vendor Selection The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools... Case Study: ACA + NGA = WIN Grant Project The Client The Arizona Commerce Authority (ACA) is a public-private partnership whose primary objective is advancing and diversifying the... Case Study: Market Research, Business Case, and Decision Package Development The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools... Case Study: Technology Platform Assessment and Business Requirements Gathering The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools... Case Study: Transformation Oversight Delivered Key Processes On Time and On Budget Client Detail: This Client manages applications for trust requests on behalf of the trust beneficiaries. The Challenge: The Client... Case Study: Project Health Diagnostic Detects Transformation Project Concerns Client Detail: The client is accountable for protecting the financial assets of the entire organization. They are responsible for... Case Study: Guidance and Advocacy Keep Transformation Project on Track Client Detail: The client handles support of Arizona public programs by maximizing the organization’s net revenue. The Challenge: The... Access More Downloadable Resources Guiding Organizations Through Successful Digital Modernization Download IT Strategic Planning Checklist Download Overcoming the 4 Obstacles to Digital Modernization Success Download OCM Checklist Download ERP System Upgrade Checklist Download Protect Your Transformation Download SaaS Update Checklist Download Experience Sustainable Transformation Download Business-IT Alignment Checklist Download 6 Ways to Get the Most from IT Strategic Plans Download Access More Video Gallery Play Video Play Video 02:54 We are MSS Business Transformation Play Video Play Video 04:30 Accelerating Big Change with Leadership, Governance and Accountability Play Video Play Video 04:54 Andrew Bess, President/COO and Paul Green, CDO of Angel MedFlight| MSS Leader of the Year Interview for GCOI Play Video Play Video 01:07:40 MSSBTA_GCOI Transformation Day Virtual Roundtable Play Video Play Video 03:33 Arizona Land Department Success Story - MSS Business Transformation Access More Client Results Downloadable Resources Video Gallery Receive personalized insights and perspectives Contact Us

Get in touch with our consulting firm for expert guidance and support. Our team is here to help. Contact us today for all your business needs. contact us Let's unlock your organization's full potential together. We're Here to Help At MSSBTA, we're dedicated to helping your organization become more successful. As your partner in transformation, optimization, and sustained success, we’ll help guide your organization to achieve its desired outcomes through enhanced organizational performance. Fill out the form below, and one of our accomplished experts will reach out to discuss how we can help you achieve your goals. Let's build the future together. First Name Last Name Email Phone Company Message Send Thanks for submitting! Feel free to connect with us directly: 602-387-2100 advisory@mssbta.com MSS Business Transformation Advisory 7250 N 16th St., Suite 310 Phoenix, AZ 85020

Our Core Values Bring Commitment, Innovation, and Leadership to Your Transformation. optimizing organizations for digital success Expert guidance through people, process, and technology. About Us For nearly four decades, MSSBTA has been the trusted partner for over 250 Arizona organizations navigating their business, digital, and IT transformation journeys. Our roots run deep in the Arizona public sector and business community, and as a local management consulting firm, we're personally invested in your success. At MSSBTA, we meet you where you are and help you get to where you want to go. When you succeed, we succeed. Our commitment goes beyond consultancy; we're your dedicated partners, ensuring every engagement exceeds expectations and contributes to your long-term desired outcomes. History In 1986, Micon, Inc., was founded to provide technical services to businesses that were struggling to achieve their technology objectives because of knowledge gaps or lack of internal resources. In 1993, the name Micon was changed to Midrange Software Solutions, or MSS, as the company focused on delivering custom technology solutions to midrange or mid-market organizations. Today, MSS Business Transformation Advisory (MSSBTA) bridges its heritage and future aspirations through its name, with 'MSS' honoring its roots while 'Business Transformation Advisory' embodies its forward-looking vision. The firm's commitment to excellence is reflected in its dedication to exceeding client expectations and providing premium consulting services at affordable rates. Culture At MSSBTA, our culture is built on collaboration, mentorship, and mutual support. We foster an environment where team members elevate each other, celebrating successes and driving collective growth. Our commitment to excellence and positive workplace culture has earned us recognition as an Arizona Top Company to Work for consistently from 2019 through 2024. We don't just work together – we thrive together, pushing boundaries and achieving new heights as a unified team. Our dedication to being better extends beyond individual growth to encompass the success of our colleagues and the company as a whole. Community Impact Community Impact is at the heart of MSSBTA. We give back to the community through pro bono work, fundraisers, and volunteering for organizations including St. Mary’s Food Bank, Valley of the Sun United Way, Ronald McDonald House, Peoria Fire Department, Feed My Starving Children, and Maricopa County Community College District among others. About Us What Drives Us Your success is our mission. We don't just consult – we partner actively in your journey to success. Our approach delivers: Accelerated Outcomes: We fast track your path to desired results Expert Execution: We do the heavy lifting and apply expertise every step of the way Proven Results: We deliver measurable and sustainable improvements What Drives Us Meet Our Experienced Leaders Keith Latchaw President and CEO Keith Latchaw is a Senior Executive with over 30 years of experience in both enterprise and top-tier management consulting firms delivering strategic business advisory services with deep expertise in private and public sector markets. He brings significant experience directing large scale Digital Transformations and delivering Business & Technology Strategic Plans in his role at MSSBTA. Keith also has substantial experience driving improved Organizational Effectiveness and Performance Management which is evident throughout the MSSBTA organization. Book time with Keith Jack Trierweiler, CPA Vice President of Finance Jack Trierweiler is a Certified Public Accountant and accounting professional with a unique blend of departmental leadership, financial analysis, and project management. He excels in process improvements and delivering a superior product to operations, while stabilizing overhead departments in the consulting industry. Jack has skillfully created an environment where the accounting department has become a partner in reducing costs and increasing revenues. Patty Blegen Director of Human Resources Patty is responsible for the company’s staffing model and the operations of recruitment, training and management of employees. She also leads employee engagement and retention programs. She brings to the role over 20 years of professional HR experience in the areas of employee relations, benefits, recruitment, training, and development and employee relations. Effectively balancing big picture thinking and strategic hands-on execution allows Patty to successfully develop and improve procedures and create a positive and collaborative company culture. Mike Hawksworth Founder and Chairman of the Board In 1986, Mike Hawksworth founded Micon, Inc., or MSS Business Transformation Advisory as it is known today. Under Mike’s leadership, MSSBTA has been well recognized locally and nationally by both partners and customers, receiving accolades over the years from organizations including: ACE Private Company Arizona Public Service Service Provider of the Year AZ Tech Council Celebration of Innovation Service Provider of the Year Avnet, IBM Distribution Service Provider of the Year Business Journal Top 25 Software and Network Integration Companies FASTech 50 Fastest Growing Technology Companies in Arizona (5 years Phoenix APICS Chapter Company of the Year Ranking Arizona Management & Technical Consulting Firm Southwest Alliance for Excellence Sun Devil 100 Top Companies to Work for in Arizona As Chairman of the Board, Mike takes the lead in creating the future vision of the company and sets the tone of the company’s corporate culture which is seen in his servant leadership. Our Leadership Team Our Core Values Our Values Increase the speed, confidence, and effectiveness of your desired outcomes. Contact Us Accountable We are accountable for our actions, behaviors, and performance. Caring Genuine care for our colleagues and community. Collaborative Together, we accomplish more than we ever could alone. Courageous Taking bold action in the face of challenges. Dedicated We bring our A-game every day.

Unlock valuable insights with our consulting firm's assessment resources. Gain personalized perspectives on client results. Download now for in-depth analysis. INSIGHTS ON ASSESS PERSPECTIVES The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. Perspectives How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? Perspectives A Practical Path to Making AI Work for You A balanced approach that combines strategic vision with practical execution—so your organization can unlock the real value of AI, one step at a time. Perspectives AI Adoption: Build Your Foundation Before You Build Your Future If you’re serious about AI, start with a strong foundation. This isn’t just a checklist—it’s a way to do your job better, earn trust from your “others”, and ensure your efforts lead to real, sustainable results. Perspectives Digital Modernization Is Not a Tech Project; It’s a Business Imperative Digital modernization as a strategic lever and not a side project. It’s the disciplined process of upgrading how your organization works, collaborates, and delivers value through smart, intentional technology integration. Perspectives Information as an Asset - Turning Data into Decisions, and Decisions into Impact Information is one of your organization’s most valuable—but underutilized—assets. In a world overflowing with data, the real challenge is... Perspectives Adopting Digital Modernization: A Pathway to Competitive Advantage Through Transformation Digital modernization, particularly upgrading a decade-old ERP system creates advantage. Digital modernization refers to transforming legacy systems and methods using modern technologies to enhance agility, efficiency, and innovation. Perspectives Addressing IT Team Concerns During a Digital Transformation Initiative Learn how to address IT team concerns during digital transformation initiatives. Discover strategies to align, support, and engage your workforce. Perspectives The New Rules of Transformation – Why Alignment Is the New Advantage In this dynamic environment, alignment—between people, processes, and technology—has emerged as the defining advantage. Perspectives How Business Leadership Must Transform in a Digitally Evolving World Business leadership must evolve in a digitally transforming world. Learn how to integrate IT, strengthen governance, and adopt data-driven decision-making. Perspectives How Artificial Intelligence Will Change the Talent Pool (And How To Deal With It) Artificial intelligence is reshaping workforce dynamics, impacting hiring and job roles. Learn how to adapt and future-proof your talent strategy. Perspectives Is Your Legacy Infrastructure Ready for Agentic AI? Key Considerations for IT Leaders Integrating agentic AI with legacy infrastructure requires strategic planning. Learn considerations for IT leaders to ensure compatibility in AI adoption. Perspectives Software Implementation: An Organizational Imperative for Performance and Outcomes Organizations are investing heavily in software solutions to drive operational efficiency, enhance customer experience, and gain... Perspectives Information as an Asset and AI – An Introspective Organizations must treat information as a strategic asset to remain competitive. Learn how AI enhances data management while addressing key challenges. Perspectives From Assessment to Action: Creating Your Roadmap for Successful AI Integration Discover how to create a roadmap for successful AI integration with various strategies. Ensure sustainable AI adoption with expert insights. Perspectives Streamlining Success: The Importance of Application Rationalization By streamlining applications, you can build a solid foundation for digital transformation and leverage current software as an asset. Perspectives Mitigating FOMO Risks in AI Decision-Making: A Strategic Approach Discover how to mitigate FOMO risks in AI decision-making with strategies for alignment and more. Ensure sustainable AI adoption with expert insights. Perspectives Strategies to Future-Proof Your Business Against the Unknowns of AI Discover actionable business strategies to future-proof your organization against AI uncertainties. Learn how to ensure resilience and growth. Perspectives Harnessing Technology for Effective Strategic Roadmapping Discover how technology transforms strategic roadmapping. Learn actionable strategies to align business goals and drive innovation effectively. Perspectives Navigating Ethics in Artificial Intelligence Implementation Discover actionable strategies for ethics in artificial intelligence. Ensure ethical AI implementation with expert insights. Perspectives See More Perspectives CLIENT RESULTS See More Client Results Case Study: Technology Platform Assessment and Business Requirements Gathering The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools... Assess Client Results Case Study: Project Health Diagnostic Detects Transformation Project Concerns Client Detail: The client is accountable for protecting the financial assets of the entire organization. They are responsible for... Assess Client Results Case Study: ERP Organization Readiness Project Client Detail: The client, a growing $1+ billion transportation logistics company headquartered in Arizona, was preparing for business... Assess Client Results Case Study: Creating Project Alignment and Traction in a Siloed Environment Client Detail: The client is a large waste management company with 35,000+ employees operating in several locations across 40 U.S.... Assess Client Results DOWNLOADABLE RESOURCES 11 Types of IT Assessments Download PDF Digital Transformation Readiness Assessment Download PDF See More Downloadables For personalized Insights and Perspectives... Connect With Us

Maximize your business's efficiency and scalability with our performance optimization consulting services. Go beyond technology implementation for success. optimize organizational performance Improve efficiency, increase productivity, reduce waste, and improve customer experiences through performance optimization. What is Performance Optimization? Performance Optimization can be done before a Digital Modernization or as a follow-up, creating a continuous improvement cycle similar to an infinity loop. Whether you optimize first or modernize, the focus remains on improving organizational efficiency by aligning people, processes, and technology. Performance Optimization involves reviewing current operations, identifying areas for improvement, and implementing changes that boost productivity, reduce waste, and enhance customer experiences. The ultimate goal is to allocate resources best while ensuring smooth, consistent operations for optimal results. Modernization to Optimization Loop From our experience, four common factors can affect an organization’s ability to gain from optimizing people, processes, and technology for better performance: 1. Lack of Knowledge When employees don’t fully understand optimization processes, technologies, or strategies, their efficiency is reduced, leading to mistakes, poor performance, and missed chances for improvement. 2. Inadequate Tools and Techniques Not having the right tools, techniques, or technologies for effective optimization leads to inefficiencies because manual processes or outdated tools can't keep up with modern workflows. 3. Lack of Best Practices Without established best practices for performance optimization, outcomes become inconsistent, efforts are often duplicated, and growth is limited. 4. Over-focus on Process Focusing too much on processes instead of results creates rigidity, stifles innovation and agility, and causes employees to become disengaged. Many, if not most, organizations can benefit from performance optimization to improve business outcomes. While the advantages are clear, you may wonder where to start. We can help! Unlock your organization's potential To achieve successful performance optimization and improved results, organizations must: Acquire Expertise Invest in ongoing training, development, and strategic hiring, and consider hiring external consultants with specialized knowledge and skills. This approach tackles the root cause of a lack of knowledge by empowering your team and using experts to boost performance. Identify and Address Root Causes Use data analytics and feedback loops to find and fix underlying issues. This helps your organization overcome the lack of best practices and apply consistent, practical solutions. Implement Targeted Improvement Initiatives Use clear metrics to measure your optimization efforts and consult experts if needed. Address inadequate tools and techniques by using the right resources and optimizing your current technology to achieve your organizational goals. Refine and Optimize Processes Map and analyze processes to find areas for improvement. Involve leadership and drive cultural changes to support better performance. Bring in a Change Management expert to help shift focus from just the process and streamline workflows for better outcomes and flexibility. Meeting these goals will ensure that the Performance Optimization initiative stays on track and within budget and enhances employee effectiveness and overall performance. MSSBTA is here to help you achieve these goals and drive success. The Basics of Performance Optimization and Where to Begin Learn the essentials of performance optimization to enhance efficiency, speed, and customer satisfaction. Explore the five-step process and practical tips in this blog article. Read the Article We help organizations enhance performance and achieve better operational results. Maximizing Business Efficiency: The Power of Performance Optimization Assessments Performance Optimization Assessments are structured evaluations designed to enhance organizational efficiency, productivity, & effectiveness Maximizing Efficiency Through Practical Performance Optimization Performance optimization is a continuous process that involves measuring performance, identifying bottlenecks, implementing improvements. Performance Optimization: What Productivity Looks Like When Scaling Isn't an Option Explore advanced performance optimization strategies for achieving productivity without scaling. Learn how to drive efficiency in such environments. Focus on business performance, not just implementation. Let's Connect

Discover new insights and perspectives with our consulting firm's personalized approach. Uncover fresh viewpoints on our 'Perspectives' page. Perspectives The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. 4 days ago Building a Smarter Future with AI: Purpose, Preparation, and Practical Progress What separates those who succeed with AI from those who stall? It’s not just technology. It’s the intentional combination of purpose, preparation, and practical action. The path to AI success isn’t about racing ahead; it’s about building smart, moving with clarity, and aligning every effort with desired outcomes. 6 days ago How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? May 12 Unlocking the Full Potential of Your Organization In a time of rising expectations and shrinking budgets, operational efficiency has never been more important. Organizations must do more with less, without sacrificing quality, service, or innovation. The key? Performance Optimization. May 5 A Practical Path to Making AI Work for You A balanced approach that combines strategic vision with practical execution—so your organization can unlock the real value of AI, one step at a time. Apr 29 AI Adoption: Build Your Foundation Before You Build Your Future If you’re serious about AI, start with a strong foundation. This isn’t just a checklist—it’s a way to do your job better, earn trust from your “others”, and ensure your efforts lead to real, sustainable results. Apr 23 Digital Modernization Is Not a Tech Project; It’s a Business Imperative Digital modernization as a strategic lever and not a side project. It’s the disciplined process of upgrading how your organization works, collaborates, and delivers value through smart, intentional technology integration. Apr 21 Information as an Asset - Turning Data into Decisions, and Decisions into Impact Information is one of your organization’s most valuable—but underutilized—assets. In a world overflowing with data, the real challenge is... Apr 17 Adopting Digital Modernization: A Pathway to Competitive Advantage Through Transformation Digital modernization, particularly upgrading a decade-old ERP system creates advantage. Digital modernization refers to transforming legacy systems and methods using modern technologies to enhance agility, efficiency, and innovation. Apr 15 Addressing IT Team Concerns During a Digital Transformation Initiative Learn how to address IT team concerns during digital transformation initiatives. Discover strategies to align, support, and engage your workforce. Apr 15 The New Rules of Transformation – Why Alignment Is the New Advantage In this dynamic environment, alignment—between people, processes, and technology—has emerged as the defining advantage. Apr 14 How Business Leadership Must Transform in a Digitally Evolving World Business leadership must evolve in a digitally transforming world. Learn how to integrate IT, strengthen governance, and adopt data-driven decision-making. Apr 10 How Artificial Intelligence Will Change the Talent Pool (And How To Deal With It) Artificial intelligence is reshaping workforce dynamics, impacting hiring and job roles. Learn how to adapt and future-proof your talent strategy. Apr 8 Is Your Legacy Infrastructure Ready for Agentic AI? Key Considerations for IT Leaders Integrating agentic AI with legacy infrastructure requires strategic planning. Learn considerations for IT leaders to ensure compatibility in AI adoption. Apr 3 Software Implementation: An Organizational Imperative for Performance and Outcomes Organizations are investing heavily in software solutions to drive operational efficiency, enhance customer experience, and gain... Apr 1 Building a Strong Foundation: Why Knowledge Management Matters in the Public Sector Effective knowledge management enhances decision-making and collaboration in the public sector. Discover strategies to implement KM for long-term success. Apr 1 From Data to Decisions: How Counties Can Leverage AI for Smarter Governance Counties can harness AI in governance to improve efficiency and decision-making. Learn how to implement AI strategically while ensuring compliance. Mar 24 Metrics That Matter: Measuring the Impact of Information on Business Performance Discover how measuring information's impact on business performance drives efficiency and growth. Learn key strategies for optimizing information management Mar 20 The Three Pillars of Successful Digital Transformation Digital transformation thrives on an integration of digital modernization, change management, and process improvement Mar 14 Information as an Asset and AI – An Introspective Organizations must treat information as a strategic asset to remain competitive. Learn how AI enhances data management while addressing key challenges. Mar 14 Are Your Teams Ready? Assessing Skills and Expertise for Successful AI Implementation Learn how to assess team skills and expertise for successful AI implementation. Build a workforce ready for AI innovation. Mar 12 Does My Tech Stack Create a Competitive Advantage For My Organization? Evaluate whether your tech stack drives competitive advantage. Discover key factors in technology alignment and more to help give you business success. Mar 12 From Assessment to Action: Creating Your Roadmap for Successful AI Integration Discover how to create a roadmap for successful AI integration with various strategies. Ensure sustainable AI adoption with expert insights. Mar 6 Streamlining Success: The Importance of Application Rationalization By streamlining applications, you can build a solid foundation for digital transformation and leverage current software as an asset. Mar 3 The Reality of IT Spending During a Significant Tech Refresh Discover how to optimize IT spending during a tech refresh and see its true cost. Ensure your IT investments drive innovation and growth. Mar 2 Differentiating Your Strategies: Technology Plan vs IT Plan A well-structured IT plan aligns technology investments. Learn how to differentiate and implement a strategic IT plan effectively. Mar 2 Preparing Your Team for Rising Tech Spending Learn how to prepare your team for rising tech spending. Stay ahead of challenges with the right cost-effective strategies for your tech stack. Mar 2 Mitigating FOMO Risks in AI Decision-Making: A Strategic Approach Discover how to mitigate FOMO risks in AI decision-making with strategies for alignment and more. Ensure sustainable AI adoption with expert insights. Feb 28 Maximizing Business Efficiency: The Power of Performance Optimization Assessments Performance Optimization Assessments are structured evaluations designed to enhance organizational efficiency, productivity, & effectiveness Feb 25 Strategies to Future-Proof Your Business Against the Unknowns of AI Discover actionable business strategies to future-proof your organization against AI uncertainties. Learn how to ensure resilience and growth. Feb 25 Harnessing Technology for Effective Strategic Roadmapping Discover how technology transforms strategic roadmapping. Learn actionable strategies to align business goals and drive innovation effectively. Feb 21 Navigating Ethics in Artificial Intelligence Implementation Discover actionable strategies for ethics in artificial intelligence. Ensure ethical AI implementation with expert insights. Feb 20 Maximizing Efficiency Through Practical Performance Optimization Performance optimization is a continuous process that involves measuring performance, identifying bottlenecks, implementing improvements. Feb 14 Building a Culture of Knowledge Sharing to Enhance Information Value Building a culture of knowledge sharing drives business success. Learn how digital modernization can maximize your organization's knowledge assets. Feb 11 Harnessing Data: Turning Information Overload into Strategic Insights Discover how to harness data for strategic insights that drive business performance. Learn key strategies for analytics, governance, and innovation. Feb 10 Leveraging AI to Maximize the Value of Information AI enhances data analysis, automation, and accessibility to maximize the value of information. Discover how AI-driven strategies can transform your business Feb 10 Staying on Track: Monitoring Progress and Adapting Your Strategic Roadmap Ensure progress with your strategic roadmap through monitoring, adaptation, and expert guidance. Learn how to align strategy with success. Feb 5 Performance Optimization: What Productivity Looks Like When Scaling Isn't an Option Explore advanced performance optimization strategies for achieving productivity without scaling. Learn how to drive efficiency in such environments. Feb 4 From FOMO to Growth: Building Actionable Opportunities with Business Strategy Transform AI FOMO into strategic success. Learn to develop an Business to AI strategy that drives growth, mitigates risks, and fosters innovation. Feb 3 Redefining Productivity Through Performance Optimization in Resource-Constrained Environments Optimize productivity in resource-constrained environments with strategic performance optimization. Discover actionable insights and drive resilience. Jan 31 The Strategic Importance of Process Mining: A Retail Case Study The strategic importance of process mining is illustrated in this case study. Jan 28 Strategic Planning for AI Integration: A Roadmap to Success Strategic planning is key to successful AI integration. Learn steps to align your goals, engage stakeholders, and build scalable strategies. Jan 28 IT Advisory: Building a Robust Technology Strategy Discover how to build a robust technology strategy with expert IT advisory. Explore actionable insights for long-term success and innovation. Jan 20 Data Chaos in the Distribution Center: A Consultant's First Look (and How to Fix It) Data Chaos in the Distribution Center: A Consultant's First Look (and How to Fix It) Jan 20 How A Business Transformation Partner Can Help Enhance Manufacturer Performance Discover how a business transformation partner enhances manufacturer performance. Explore strategies for lasting operational improvements. Jan 20 Building Trust in AI: Overcoming Fear of the Unknown Overcome fears around AI with trust-building strategies. Learn to foster transparency, ethics, and collaboration for responsible AI adoption. Jan 13 Aligning Organization and IT: The Essential Blueprint for Long-Term Success Organizational objectives and IT capabilities require vision, alignment and implementation. Organizations that align IT with... Jan 7 Reimagining IT Advisory for Future Business Success Redefine IT’s role as a strategic enabler for growth and innovation. Explore how IT advisory transforms businesses for future success. Dec 20, 2024 Workforce Training and How to Build an AI-Savvy Team for Success Discover how workforce training fosters AI adoption, empowering teams with skills for success. Learn to build a future-ready, AI-savvy workforce. Dec 16, 2024 From Information Overload to Strategic Asset: Best Practices in Knowledge Management for Modern Businesses Knowledge management turns information into a strategic asset, driving innovation, efficiency, and collaboration with best practices and AI. Dec 13, 2024 Return to Insights Receive personalized insights and perspectives Contact Us

IT professionals need to keep up with the rapid pace of technological changes to take advantage of new tools that can give businesses a competitive edge. get ready for exponential IT To keep up with the fast pace of technological changes IT professionals need to take advantage of new tools that can give businesses a competitive edge. Are you ready for the pace of technical change? Over the next decade, expect to see more technological progress than we've seen in the last 100 years, with new innovations expanding what we can do. To get ready, we've identified some challenges that need attention. IT Leadership as full Business Leader Partners: Many organizations, by design or oversight, see IT as just a cost center and support service, rather than as a strategic partner with the expertise to offer innovative solutions when included in strategic planning. No time like NOW: While some organizations fully embrace the required changes in IT operations and skill sets, others are adopting a "wait and see" approach before making adjustments to their in-house IT teams. Lack of plans that align with business objectives: Every business should create an IT plan that aligns with the Strategic Business Plan. Without this alignment, IT teams may focus on tasks that are helpful but not truly impactful. Engage the teams: The Exponential IT revolution demands specialized skills and expertise. IT teams, their leaders, and organizational leadership must actively engage in shifting how IT interacts, sets expectations, communicates, and trains. You can’t be good at Everything: With technology evolving so quickly, no IT team can be experts in everything. It's important to assess IT practices and processes to identify areas that can be handled by trusted, specialized vendors, allowing the IT team to focus on using their organizational knowledge to deliver business solutions. We can help ensure you are ready. Exponential IT Preparation To be ready and successful, organizations must execute on the following four actions: Create a Plan Action: Nothing in any organization is independent of a technology component. Establish a clear strategic vision that necessitates IT planning within the processes and functions that align with business objectives. Benefit: Maximizes the return on business investments by directing IT resources toward high-impact technical projects, ensuring the ongoing support of the current functions. Prepare People Action: Train and upskill employees for transformational change. Address fears of job displacement. Focus performance on business goals, not tasks like managing servers or resolving tickets. Adjust the IT structure to meet future needs. Benefit: Prepares the organization for a new relationship between Business Leadership and IT Leadership. Enhance and Expedite IT Technology Delivery Action: Identify the services that can be outsourced to trusted, specialized service providers. Encourage IT leadership to prioritize managing vendor relationships to provide ongoing support, allowing IT team members to research and implement innovative technical solutions that positively impact the business. Benefit: Improves the speed and quality of technical changes. Evaluate Impact and Adjust Action: Plan and implement a system of measurement and results and measure the plans and results. Organizational change is not one-and-done; it is an iterative process. Benefit: Continues improving the relationships between IT and Business Leaders. Ensures that IT is prepared to provide innovative, timely solutions to improve operational efficiency and effective solutions using the tools available at the speed of technology change. Exponential IT: The New Frontier of Information Technology Prepare your organization for exponential growth by recognizing the value of specialized partnerships, aligning IT and business strategies, and acting urgently. Download Now Increase operational efficiency and productivity, technology advice and innovation, improved customer and employee experience through MSSBTA’s 3-point IT Advisory Process Organizational Readiness Assessment IT Assessment Recommendations and Roadmap We conduct a comprehensive view of the Business and CIO alignment to ensure that Business Strategic and the Technical Plan align. We complete a review of IT plans, processes, and practices to ensure that they are using the best practices, the satisfaction of users with IT, and its readiness for exponential IT. We provide an analysis of the information from all the assessment information with recommendations and create a roadmap for moving forward. The People Produce the Results Not the Technology Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way. Building a Smarter Future with AI: Purpose, Preparation, and Practical Progress What separates those who succeed with AI from those who stall? It’s not just technology. It’s the intentional combination of purpose, preparation, and practical action. The path to AI success isn’t about racing ahead; it’s about building smart, moving with clarity, and aligning every effort with desired outcomes. How to Treat Information as a Strategic Asset Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential? Schedule a COMPLETE REVIEW and exponential IT readiness assessment today Contact Us FAQs What is the Transformation Leader of the Year award? The Transformation Leader of the Year Award is MSS Business Transformation Advisory’s (MSSBTA) way to recognize Arizona leaders and teams who are driving successful transformation initiatives. The award gives them a platform to promote their organizations and be recognized as innovators and change-makers. When are the Transformation Leader of the Year award nominations open? Transformation Leader of the Year award nominations open in January and continue through the Governor’s Celebration of Innovation nomination period, usually around mid-July. MSSBTA strongly encourages nominations from qualified organizations that include but not limited to: Emerging or Hyper-growth companies – $5M to $49M in revenue Mid-market companies – $50M to $999M in revenue Enterprise companies – over $1B in revenue Public Sector agencies – municipal, county, and state agencies Non-profit organizations – of any size Higher Education – public or private institutions K-12 Education – public or private institutions How are the Transformation Leaders recognized? Transformation Leader nominees are recognized a few ways: Through quarterly virtual panels with fellow nominees and local business leaders. Through transformation story videos shared on social media. Nominees are recognized, and the winner announced at the Governor’s Celebration of Innovation gala event. This is a high-profile event sponsored by Arizona Technology Council, Arizona Commerce Authority, and Avnet. What does the judging committee look for in a nomination? Without giving too much away, the committee is always impressed by measurable metrics and quantifiable results. Specifics are important. Examples of how your leader successfully guided the company/agency/department/district through a major transformation or change in how it operates are expected. Organization size doesn’t matter, the success story does. Who can submit a nomination? Just about anyone can submit a nomination. This is your opportunity to recognize people from within your department, agency, company, etc. Don’t be shy, put your own hat in the ring if you want to share how you successfully navigated your company through major business or digital transformation in the previous year. Is it for Arizona-based organizations only? Yes, the Transformation Leader of the Year award is open to organizations throughout the state of Arizona, and there is no cost to participate.