Data on a Touch Pad

Diagnostics to Meet Your Business
and IT Goals

DIAGNOSTICS

Diagnostics compare your organization's current state to industry best practices. They are designed to discover overall organization strengths and weaknesses and to identify specific performance gaps and opportunities for improvement.

 

MSSBTA's diagnostics are a quick, easy, and cost-effective way to collect data and turn it into practical insights that can be used to develop action plans and to communicate with key stakeholders.

Each diagnostic includes a quantitative survey and a verbal presentation along with a written report of our findings. Most diagnostics can be completed in 2 to 4 weeks (slightly longer for large organizations).

 

Not sure which Diagnostics are right for your organization? Our solutions experts can help!

Application Portfolio Diagnostic

IT Management & Governance

Diagnostic

Reporting & Analytics Diagnostic

CEO-CIO Alignment Diagnostic

IT Organization Design & Staffing Diagnostic

Team Performance & Communication Diagnostic

CIO Business Vision Diagnostic

IT Security Governance & Management Diagnostic

Data Quality

Diagnostic

PPM Current State Diagnostic

End User Satisfaction Diagnostic

Project Management Methodology Evaluation

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Our Diagnostics, YOUR BUSINESS

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HOW IT HELPS:

Verify alignment between business and project objectives.

Determine if the appropriate level of leadership, governance, and accountability exists on your project.

Obtain a list of recommendations to improve the likelihood of project succes​s.

PROJECT MANAGEMENT METHODOLOGY EVALUATION

Ensure your project is on time and on budget. A Project Management Methodology Evaluation will help identify where there are gaps or issues. 

$8,000

WHO IT HELPS:

  • IT Management

  • Project Stakeholders

 

WHO IT HELPS:

  • IT Management

  • Leadership

  • Power Users

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IT MANAGEMENT & GOVERNANCE DIAGNOSTIC

Evaluate the current state of your core IT processes and understand their perceived importance and effectiveness to the business.

$8,500

HOW IT HELPS:

Understand your department's strengths and weaknesses.

Prioritize your key IT processes and build an improvement roadmap.

Establish clear ownership of core IT processes.

Empower your team with a training and development plan for process owners.

 
 
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HOW IT HELPS:

Communicate and justify IT's headcount.

Allocate staff more effectively.

Identify low-value activities and wasted time.

Engage your team on how to improve IT.

IT ORGANIZATION DESIGN & STAFFING DIAGNOSTIC

Make IT a corporate powerhouse by improving your ability to grow, deploy, and manage your team.

$8,000

WHO IT HELPS:

Key non-IT stakeholders: management and above

 
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HOW IT HELPS:

Understand application portfolio and IT service satisfaction.

Identify cost savings opportunities from unused or unimportant apps.

Build a roadmap for improving user IT services.

Manage needs by department and seniority.

APPLICATION PORTFOLIO DIAGNOSTIC

Develop data driven insights to help you decide which applications to retire, upgrade, re-train on or maintain, to meet the demands of the business.

$7,500

WHO IT HELPS:

All IT staff (including CIO)

 
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DATA QUALITY DIAGNOSTIC

Get a report showing the business’s evaluation of data quality so you can focus your improvement efforts to meet their needs.

$8,000

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HOW IT HELPS:

Measure business satisfaction with data quality and uncover opportunities by system and department.

Identify the most important & error-prone fields identified by the business.

Work with your key stakeholders to ensure they are satisfied.

Schedule and deliver focused training immediately for quick wins that deliver the most value.

WHO IT HELPS:

All end users: front-line individual contributors to execs (except for IT, usually)

 

REPORTING & ANALYTICS DIAGNOSTIC

Get a report showing the business's most pressing reporting and analytics needs so you can focus your improvement efforts to meet their needs.

$8,000

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HOW IT HELPS:

Measure business satisfaction with corporate reports and uncover opportunities by report and department.

Identify new reports that the business needs.

Determine who needs access to self-serve and advanced analytics tools and why.

Work with your key stakeholders to ensure they are satisfied.

Schedule and deliver focused training immediately for quick wins that deliver the most value.

WHO IT HELPS:

Primary users of the specified software application

 
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IT SECURITY GOVERNANCE & MANAGEMENT DIAGNOSTIC

Collect the data you need to effectively manage IT security.

$8,500

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HOW IT HELPS:

Security Governance & Management Scorecard: Improve and optimize your security governance and management by understanding your current strengths and weaknesses.

Security Business Satisfaction & Alignment: Measure business satisfaction with security and analyze gaps between IT and business perceptions of security practices.

WHO IT HELPS:

Primary users of specified reports

 

PPM CURRENT STATE DIAGNOSTIC

Collect the data you need to understand and optimize your PPM practices.

$8,000

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HOW IT HELPS:

PPM Current State Scorecard: Evaluate the current state of your PPM practices and chart a strategy for success.

PPM Customer Satisfaction: Create alignment by understanding the customer perspective.

PPM Assessment: Analyse your PPM practices in-depth for thorough improvement and optimization.

 

PM Assessment: Apply the in-depth approach to PM to achieve success.

WHO IT HELPS:

  • IT Security Leaders

  • CISO & CIO

 
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CIO BUSINESS VISION DIAGNOSTIC

Uncover insights to understand your key business stakeholders, find out what is important to them, and improve your interactions.

$10,000

WHO IT HELPS:

  • CEO

  • CIO & CXO (or equivalent leadership)

HOW IT HELPS:

Measure and improve business satisfaction.

Improve alignment between IT and the business.

Develop a stakeholder management program.

Use a data-driven approach to systematically improve IT.

Help establish focus for IT’s strategic direction.

 
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HOW IT HELPS:

Align IT with business priorities.

Establish IT performance indicators.

Invest in new technology and innovation.

Build alignment with strategy, portfolio, and budget.

CEO-CIO ALIGNMENT DIAGNOSTIC

Achieve alignment by understanding your CEO’s perspective and priorities so you can satisfy your most important stakeholder.

$10,000

WHO IT HELPS:

  • IT Security Leaders

  • CISO & CIO

 
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HOW IT HELPS:

Evaluate user satisfaction with core IT services.

Assess business enablement and IT communications.

Build a roadmap for improving user IT services.

Provide targeted department feedback.

END USER SATISFACTION DIAGNOSTIC

Find out what users really think of IT services and develop data driven insights to help you decide what needs to be addressed to meet the demands of the business.

$7,500

WHO IT HELPS:

  • CEO

  • CIO & CXO (or equivalent leadership)

 
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HOW IT HELPS:

3-D heat-map provides quick and easy identification of trouble areas


Create team and individual improvement plans from map and survey data


Repeat the survey process to give periodic views of progress

TEAM PERFORMANCE & COMMUNICATION DIAGNOSTIC

Quickly enhance team communication, collaboration, and teamwork in remote, virtual, and hybrid teams using a 3-D heat-map to display how your team currently communicates and prefers to communicate.

$7,500

WHO IT HELPS:

All stakeholders that regularly communicate within the team, from front-line individuals to execs

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