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INSIGHTS ON TRANSFORM
PERSPECTIVES
Great Data Governance Starts with Ownership and Accountability
Strong data governance begins with clear ownership and accountability. Empower your people to steward data with purpose, clarity, and responsibility.
Right-Sizing Enterprise Architecture: A Smarter Path to Business-Aligned Strategy, Data, and AI
Enterprise architecture is not just a technical discipline. It is a strategic capability that helps organizations operate with more clarity, agility, and confidence. Right-sizing EA is not about doing less. It is about doing the right things at the right time with the right focus. It is about enabling progress without overengineering the path. Organizations tha
The Future of Work Isn’t Just AI; It’s Human-AI Collaboration
AI gets all the headlines. From generative tools to predictive analytics, the narrative often centers on machines doing more, faster, and...
Trust Is the Real Tech Stack: Building Confidence in Change and AI
You can have the best tools and the sharpest strategy. But without trust, nothing sticks. Trust is not a soft layer you add at the end. It is the foundation. It starts with transparency. It grows through communication. It deepens through inclusion. So yes, build the platforms. Set the vision. Choose the right tools. But if you want people to follow you into the future, give them something solid to stand on. Because trust is not just part of the solution. It is what makes any
You Can’t Wish Your Way to Better: Why Getting Better Takes Funding, Focus, and a Behavior Shift
Getting better isn’t about heroic effort. It is about strategic intent. And it is about making a commitment, not just a plan. Investing in the future requires more than a one-time budget line. It takes a series of deliberate, ongoing investments that build momentum next year and beyond. That is how you fuel innovation, drive sustainable progress, and turn ambition into results.
Start at the Beginning: Why Change Management Must Lead, Not Follow
Change management is not a nice-to-have. It is the catalyst that turns intention into action and action into impact. By focusing on people from the beginning, organizations do more than implement change. They lead it with clarity, confidence, and results.
Culture Eats Tech for Breakfast: Why Transformation Depends on People First
Transformation is not just about acquiring tools. It’s about changing the way people think, work, and create value. It requires trust, clarity, and continuous engagement. If you want to avoid stalling your initiative, rethink your approach: Lead with people, not platforms. Invest in culture, not just capabilities. Design with the user, not just for them. Because at the end of the day, technology doesn't transform organizations. People do.
AI Literacy: A Practical People-Centered Approach
AI literacy is a way to empower people and no longer an optional skillset. It is quickly becoming a core business and organizational capability. Start with the basics. Practice through hands-on use. Step into leadership. Stay curious. Stay creative. Keep the human touch and don’t forget to have a little fun along the way.
Why Your Technology Project Are Actually Change Initiatives
Technology projects often fail without proper change management. Discover why IT initiatives are actually change initiatives and how to lead effectively.
The Real Engine of Transformation? Your People.
When we talk about digital transformation, the conversation too often turns into a tech shopping list: platforms, apps, automation tools,...
The People Produce the Results Not the Technology
Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way.
How to Treat Information as a Strategic Asset
Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential?
AI Adoption: Build Your Foundation Before You Build Your Future
If you’re serious about AI, start with a strong foundation. This isn’t just a checklist—it’s a way to do your job better, earn trust from your “others”, and ensure your efforts lead to real, sustainable results.
Digital Modernization Is Not a Tech Project; It’s a Business Imperative
Digital modernization as a strategic lever and not a side project. It’s the disciplined process of upgrading how your organization works, collaborates, and delivers value through smart, intentional technology integration.
Information as an Asset - Turning Data into Decisions, and Decisions into Impact
Information is one of your organization’s most valuable—but underutilized—assets. In a world overflowing with data, the real challenge is...
Addressing IT Team Concerns During a Digital Transformation Initiative
Learn how to address IT team concerns during digital transformation initiatives. Discover strategies to align, support, and engage your workforce.
The New Rules of Transformation – Why Alignment Is the New Advantage
In this dynamic environment, alignment—between people, processes, and technology—has emerged as the defining advantage.
How Business Leadership Must Transform in a Digitally Evolving World
Business leadership must evolve in a digitally transforming world. Learn how to integrate IT, strengthen governance, and adopt data-driven decision-making.
Is Your Legacy Infrastructure Ready for Agentic AI? Key Considerations for IT Leaders
Integrating agentic AI with legacy infrastructure requires strategic planning. Learn considerations for IT leaders to ensure compatibility in AI adoption.
Software Implementation: An Organizational Imperative for Performance and Outcomes
Organizations are investing heavily in software solutions to drive operational efficiency, enhance customer experience, and gain...
CLIENT RESULTS
Case Study: Vendor Selection Process Delivers Best-in-Class Technology Solution
The Client: The client handles support of Arizona public programs by maximizing the organization’s net revenue. Their Challenge: The...
Case Study: Exploration, Strategy, and Advisory Launch Accelerator and Scale Project
The Client The client is a US-based international non-profit organization. Their Challenge The client wanted to launch an international...
Case Study: Request for Proposal (RFP) Development and Vendor Selection
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
Case Study: ACA + NGA = WIN Grant Project
The Client The Arizona Commerce Authority (ACA) is a public-private partnership whose primary objective is advancing and diversifying the...
Case Study: Market Research, Business Case, and Decision Package Development
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
Case Study: Technology Platform Assessment and Business Requirements Gathering
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
Case Study: Vendor Management Optimizes System Software Upgrade
Client Detail: The client is a higher education institution. For more than seven years MSS Business Transformation Advisory (MSSBTA) has...
Case Study: Agency Builds Responsive, Cost Effective, Scalable Cloud Solution
The Client: The mission of the state agency is to generate revenue to support higher education, health and human services, environmental...
Case Study: Strategic Plan Prepares IT Office for Next Stage of Growth
Client Detail: The client is a State IT organization that develops and executes the state-wide information technology strategy, as well...
Case Study: Agency Invests in Digital Transformation Success
Client Detail: The client is an Arizona state agency that needed to update their legacy licensing system to one that is modern and...
Case Study: Leading Change Management During Supply Chain Transformation
Client Detail: The client was a $3.7B+ organization with 7,000+ employees operating in 16 states. The business is a public water utility...
Case Study: Utilities Company Transforms Their Supply Chain
Client Detail: The client was a $3.7B+ organization with 7,000+ employees operating in 16 states. The business is a public water utility...
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