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INSIGHTS ON TRANSFORM
PERSPECTIVES


AI Literacy: A Practical People-Centered Approach
AI literacy is a way to empower people and no longer an optional skillset. It is quickly becoming a core business and organizational capability. Start with the basics. Practice through hands-on use. Step into leadership. Stay curious. Stay creative. Keep the human touch and don’t forget to have a little fun along the way.


Why Your Technology Project Are Actually Change Initiatives
Technology projects often fail without proper change management. Discover why IT initiatives are actually change initiatives and how to lead effectively.


The Real Engine of Transformation? Your People.
When we talk about digital transformation, the conversation too often turns into a tech shopping list: platforms, apps, automation tools,...


The People Produce the Results Not the Technology
Technology can scale, automate, and accelerate but it can’t care. It can’t connect, motivate, or innovate on its own. People do that. And when they’re aligned, empowered, and supported through process and purpose, the results follow. With people leading the way.


How to Treat Information as a Strategic Asset
Leading organizations use information to anticipate trends, personalize services, and respond with agility. From advanced analytics to AI, the potential is limitless, but only if your information foundation is strong. Whether you're starting with file cleanup or implementing enterprise-wide knowledge management, the goal is the same: to turn passive data into proactive intelligence. You already have the information. The question is: Are you using it to its full potential?


AI Adoption: Build Your Foundation Before You Build Your Future
If you’re serious about AI, start with a strong foundation. This isn’t just a checklist—it’s a way to do your job better, earn trust from your “others”, and ensure your efforts lead to real, sustainable results.


Digital Modernization Is Not a Tech Project; It’s a Business Imperative
Digital modernization as a strategic lever and not a side project. It’s the disciplined process of upgrading how your organization works, collaborates, and delivers value through smart, intentional technology integration.


Information as an Asset - Turning Data into Decisions, and Decisions into Impact
Information is one of your organization’s most valuable—but underutilized—assets. In a world overflowing with data, the real challenge is...


Addressing IT Team Concerns During a Digital Transformation Initiative
Learn how to address IT team concerns during digital transformation initiatives. Discover strategies to align, support, and engage your workforce.


The New Rules of Transformation – Why Alignment Is the New Advantage
In this dynamic environment, alignment—between people, processes, and technology—has emerged as the defining advantage.


How Business Leadership Must Transform in a Digitally Evolving World
Business leadership must evolve in a digitally transforming world. Learn how to integrate IT, strengthen governance, and adopt data-driven decision-making.


Is Your Legacy Infrastructure Ready for Agentic AI? Key Considerations for IT Leaders
Integrating agentic AI with legacy infrastructure requires strategic planning. Learn considerations for IT leaders to ensure compatibility in AI adoption.


Software Implementation: An Organizational Imperative for Performance and Outcomes
Organizations are investing heavily in software solutions to drive operational efficiency, enhance customer experience, and gain...


Building a Strong Foundation: Why Knowledge Management Matters in the Public Sector
Effective knowledge management enhances decision-making and collaboration in the public sector. Discover strategies to implement KM for long-term success.


From Data to Decisions: How Counties Can Leverage AI for Smarter Governance
Counties can harness AI in governance to improve efficiency and decision-making. Learn how to implement AI strategically while ensuring compliance.


Information as an Asset and AI – An Introspective
Organizations must treat information as a strategic asset to remain competitive. Learn how AI enhances data management while addressing key challenges.


From Assessment to Action: Creating Your Roadmap for Successful AI Integration
Discover how to create a roadmap for successful AI integration with various strategies. Ensure sustainable AI adoption with expert insights.


Mitigating FOMO Risks in AI Decision-Making: A Strategic Approach
Discover how to mitigate FOMO risks in AI decision-making with strategies for alignment and more. Ensure sustainable AI adoption with expert insights.


Harnessing Technology for Effective Strategic Roadmapping
Discover how technology transforms strategic roadmapping. Learn actionable strategies to align business goals and drive innovation effectively.


Performance Optimization: What Productivity Looks Like When Scaling Isn't an Option
Explore advanced performance optimization strategies for achieving productivity without scaling. Learn how to drive efficiency in such environments.

CLIENT RESULTS
Case Study: Vendor Selection Process Delivers Best-in-Class Technology Solution
The Client: The client handles support of Arizona public programs by maximizing the organization’s net revenue. Their Challenge: The...
Case Study: Exploration, Strategy, and Advisory Launch Accelerator and Scale Project
The Client The client is a US-based international non-profit organization. Their Challenge The client wanted to launch an international...
Case Study: Request for Proposal (RFP) Development and Vendor Selection
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
Case Study: ACA + NGA = WIN Grant Project
The Client The Arizona Commerce Authority (ACA) is a public-private partnership whose primary objective is advancing and diversifying the...
Case Study: Market Research, Business Case, and Decision Package Development
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
Case Study: Technology Platform Assessment and Business Requirements Gathering
The Client The Arizona State Board for Charter Schools (ASBCS) is a charter authorizer responsible for overseeing public charter schools...
Case Study: Vendor Management Optimizes System Software Upgrade
Client Detail: The client is a higher education institution. For more than seven years MSS Business Transformation Advisory (MSSBTA) has...
Case Study: Agency Builds Responsive, Cost Effective, Scalable Cloud Solution
The Client: The mission of the state agency is to generate revenue to support higher education, health and human services, environmental...
Case Study: Strategic Plan Prepares IT Office for Next Stage of Growth
Client Detail: The client is a State IT organization that develops and executes the state-wide information technology strategy, as well...
Case Study: Agency Invests in Digital Transformation Success
Client Detail: The client is an Arizona state agency that needed to update their legacy licensing system to one that is modern and...
Case Study: Leading Change Management During Supply Chain Transformation
Client Detail: The client was a $3.7B+ organization with 7,000+ employees operating in 16 states. The business is a public water utility...
Case Study: Utilities Company Transforms Their Supply Chain
Client Detail: The client was a $3.7B+ organization with 7,000+ employees operating in 16 states. The business is a public water utility...
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